Retail Business Development Coordinator

ExtraCare Charitable Trust; Coventry; Hybrid; GBP 33,000; Full time

Job summary

A leading charity organization is seeking a Retail Business Development Coordinator to support its retail strategy. The successful candidate will oversee operational efficiency, compliance, and coordination across the retail network. This full-time role is based in Coventry with a hybrid working model, requiring strong communication skills and retail experience. The organization offers a competitive salary of £33,000 per annum along with various benefits, contributing to improving the lives of older people.

Benefits

25 days annual leave plus bank holidays

Contributory pension (up to 9%)

Buy and sell holiday

Free life insurance

Cycle2work scheme

Attendance reward

Free use of on‑site location gyms

Qualifications

• Experience in retail operations and project management.
• Strong communication and coordination skills.
• Ability to oversee compliance and health and safety activities.

Responsibilities

• Work closely with the Retail Operations and Projects Manager and the retail team.
• Act as the key contact for retail operational queries.
• Coordinate delivery of retail health and safety compliance activities.
• Oversee stock control and EPOS accuracy.
• Introduce new initiatives and manage processes end to end.

Job description

ExtraCare Charitable Trust are looking for a Retail Business Development Coordinator!

We have an exciting opportunity for someone to join the Retail team here at ExtraCare in a newly created role that will support the delivery of our retail strategy.

This role offers the chance to grow, develop and help shape the future of our retail offer.

The Retail Business Development Coordinator will join our award‑winning charity, The ExtraCare Charitable Trust, and contribute to our mission of creating ‘better lives for older people’.

The successful candidate will play a key role in supporting the delivery of the Retail Strategy by overseeing day‑to‑day operational efficiency, compliance, and coordination across the retail network. The Retail Business Development Coordinator will act as a central point of contact for retail shops, ensuring consistent standards, maintaining compliance systems, and supporting the Retail Operations and Projects Manager with the implementation of new initiatives, projects, and Business improvements.

Benefits of the role include:

• 25 days annual leave, plus bank holidays
• Contributory pension (up to 9%)
• Buy and sell holiday
• Free life insurance
• Cycle2work scheme
• Attendance reward
• Free use of on‑site location gyms

Role Details

• Role: Retail Business Development Coordinator
• Hours: 37.5 hours per week (full‑time)
• Location: Head Office, Coventry, 3 days a week hybrid; with occasional travel as required. (A full UK driving licence and access to a vehicle for work purposes are required.)
• Salary: £33,000 per annum

Key Duties

• Work closely with the Retail Operations and Projects Manager and wider Retail team to deliver operational projects and retail improvement initiatives.
• Act as the key contact for retail operational queries, providing guidance and solutions or escalating where necessary.
• Support the production and timely circulation of the weekly retail communication bulletin to all shops in collaboration with the Retail Operations and Projects Manager.
• Coordinate the delivery of retail health, safety, and compliance activities to ensure requirements are met in a timely manner, supporting the overall lead.
• Oversee stock control and EPOS accuracy, ensuring the right products are available at the right time to maximise sales opportunities.
• Introducing new initiatives, managing processes end to end.
• To work with the Retail team and Retail Managing Director as necessary to achieve financial targets and budgets.

Please see job description for further information about this exciting opportunity!

Do not miss out! Click ‘apply’ now to make an invaluable impact to the lives of our residents as our new Retail Business Development Coordinator.

Closing Date: Sunday 11 January 2026

ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.

ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making reasonable adjustments to support candidates throughout the recruitment process.

ExtraCare does not participate in the current “UK Visa Sponsorship” scheme, and we would not be able to facilitate sponsorship.

ExtraCare reserve the right to close this advertisement early. Be one of the first to apply!