Retail Associate: Path to Assistant Sales Manager

Betfred Group; Maidstone; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent bookmaker in Maidstone is seeking an Assistant Sales Manager to enhance customer experiences in their retail teams. Candidates should be 18+, possess outstanding customer service skills, and be willing to work flexible hours including evenings and weekends. The role includes processing customer bets, engaging with patrons, and maintaining a welcoming shop environment. The company offers training, bonuses, and various employee benefits, fostering a supportive workplace culture.

Benefits

Bonuses and incentives

Monthly pension contributions

Enhanced maternity & paternity pay

Long-service recognition programme

Financial wellbeing package

Mental health support services

Qualifications

• Must be 18+ and have the right to work in the UK.
• Available to work evenings, weekends, and public holidays.

Responsibilities

• Process customers’ bets efficiently.
• Attend to customer queries quickly and knowledgeably.
• Support promotional events during the sporting calendar.
• Maintain a tidy and welcoming shop environment.
• Handle cash transactions with care.

Skills

Outstanding customer service skills

Ability to engage customers

Willingness to learn and develop

Interest in sports, betting, and gaming

Job description

A prominent bookmaker in Maidstone is seeking an Assistant Sales Manager to enhance customer experiences in their retail teams. Candidates should be 18+, possess outstanding customer service skills, and be willing to work flexible hours including evenings and weekends. The role includes processing customer bets, engaging with patrons, and maintaining a welcoming shop environment. The company offers training, bonuses, and various employee benefits, fostering a supportive workplace culture.