Retail Assistant Manager: Lead Team & Customer Experience

The Boots Company PLC; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading opticians chain is seeking an Assistant Manager in Glasgow to lead a dynamic team and deliver outstanding customer service. You'll manage store operations, oversee clinical activities, and play a critical role in the team's development. With opportunities for training in the optical field and career progression, this role is ideal for individuals wanting to grow in a supportive environment. The position offers competitive benefits including bonuses, discounts, and flexible working options.

Benefits

Discretionary Quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to 24/7 counselling and support

Qualifications

• Experience working in a customer-facing role.
• Led or coached a team in a previous position.

Responsibilities

• Lead and inspire the team to deliver an exemplary customer journey.
• Manage store operations and clinical activities.
• Complete management tasks such as rotas and performance management.

Skills

Customer service experience

Desire to learn

Leadership or coaching experience

Job description

A leading opticians chain is seeking an Assistant Manager in Glasgow to lead a dynamic team and deliver outstanding customer service. You'll manage store operations, oversee clinical activities, and play a critical role in the team's development. With opportunities for training in the optical field and career progression, this role is ideal for individuals wanting to grow in a supportive environment. The position offers competitive benefits including bonuses, discounts, and flexible working options.