Restaurant Team Leader

Britishgardencentresonline; Newport; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family business in the dining sector is looking for a Restaurant Team Leader in Newport, United Kingdom. In this role, you will ensure high-quality customer service and manage a small team, meeting food health and safety standards. The ideal candidate should have supervisory experience, strong leadership skills, and the ability to motivate staff. Benefits include a flexible schedule, meal discounts, and a supportive working environment.

Benefits

50% meal discount at any restaurant

20% discount at any store

Closed on major holidays

Qualifications

• 2 years of administrative experience required.
• 2 years of supervisory experience essential.
• Experience in food preparation and knowledge of food safety.

Responsibilities

• Establish and maintain excellent standards of guest service.
• Manage a small team of staff.
• Plan staff rotas.
• Assist in stock taking.
• Deputise in the Restaurant Manager’s absence.

Skills

Excellent customer service skills

Strong FoH and BoH skills

Computer literate including Word and Excel

Barista experience

Good problem solver

Excellent communication skills

Knowledge/experience of stock taking

Ability to drive sales and manage labour

Experience in leadership in a fast-paced food business

Job description

Full Time 35 Hours Per Week Fully Flexible Including Weekends

We are seeking an experienced Restaurant Team Leader to join our team; in this role you will be asked to perform a variety of managerial functions.

This starts with providing our customers with consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer serve skills.

As Team Leader, you will also help our team to meet its standards for quality. This will involve ensuring that all food health and safety requirements are met. 2 years admin 2 years supervisory

Your job may require you to hire new staff, train them and create schedules that the dynamic needs of the kitchen.

What we offer:

• No evening work, split shifts or unsociable hours, year-round business.
• Security of working in a well-established expanding family business & the associated benefits
• Rate of pay negotiable, dependent upon skills and experience.
• Closed Christmas Day, Boxing Day, New Year’s Day & Easter Sunday
• 50% meal discount at any BGC restaurant & 20% discount at any BGC store, additionally discount rates available for Leisure Park.

Skills required:

• Excellent customer service skills.
• Strong FoH and BoH skills.
• Computer literate including Word and Excel.
• Barista experience.
• Good problem solver.
• Excellent communication skills.
• Good IT skills including Microsoft Excel and Word.
• Knowledge/experience of stock taking.
• Ability to drive sales and manage labour.
• Experience of food preparation and knowledge of food safety.
• Confidence in dealing with customers and complaints.
• Experience in leadership and a fast-paced food business essential.

Duties include:

• Establish and maintain excellent standards of guest service.
• Manage small team of staff.
• Assist with stock taking.
• Plan staff rotas.
• Assist manager in all duties
• Deputise in the Restaurant Manager’s absence.
• Adhere to company policies and ensure that these are fully communicated to all team members.
• To establish and maintain the highest standards of hygiene in accordance with Health & Safety.

To apply:

Please send your CV Lisa Wilson Restaurant Manager [e-mail]

Applications close –Thursday 22nd January 2026

Due to the high volume of applications, we will only contact you if your application has been successful.