Restaurant Guest Experience Specialist

Dobbies Garden Centres Ltd; Ayr; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading gardening retailer in Scotland seeks a Restaurant Customer Advisor to enhance the customer experience in its restaurants. Responsibilities include delivering outstanding service, promoting the Dobbies Club membership, and maintaining store cleanliness. Ideal candidates are passionate about hospitality, thrive in a fast-paced environment, and enjoy teamwork. The position offers generous discounts, annual leave, and opportunities for development within a thriving culture.

Benefits

Generous annual leave

50% discount in Restaurants

Access to financial support programs

Employee wellbeing platform

Dobbies Academy for development

Qualifications

• Passion for delivering great customer experience.
• Experience in customer-facing roles.
• Eager to learn and gain new experiences.

Responsibilities

• Provide exceptional customer service throughout the restaurant.
• Promote Dobbies Club membership benefits.
• Maintain cleanliness and upkeep of the store.

Skills

Customer service

Teamwork

Product knowledge

Sales

Hospitality

Job description

A leading gardening retailer in Scotland seeks a Restaurant Customer Advisor to enhance the customer experience in its restaurants. Responsibilities include delivering outstanding service, promoting the Dobbies Club membership, and maintaining store cleanliness. Ideal candidates are passionate about hospitality, thrive in a fast-paced environment, and enjoy teamwork. The position offers generous discounts, annual leave, and opportunities for development within a thriving culture.