Remote Group Risk Client Success Specialist

The Ardonagh Group; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading independent insurance broker is searching for a Client Services Specialist to provide exemplary customer service remotely. In this role, you will support Employee Benefit Consultants and clients, ensuring a seamless experience. Ideal candidates have customer service or administration experience in Group Risk or Employee Benefits. This position offers a supportive work environment with opportunities for professional growth.

Qualifications

• Experience in Group Risk, Employee Benefits or Group Life is essential.
• Strong admin skills required.
• Willingness to learn and natural curiosity.

Responsibilities

• Provide customer service and support to Employee Benefit Consultants, clients and insurers.
• Be the first point of contact for client and insurer queries.
• Support with administration of scheme including invoicing and claims.
• Collaborate with team to achieve goals.

Skills

Customer Service and/or Administration experience

Strong admin skills

Proficiency in Microsoft Office packages

Positive attitude

Collaboration skills

Resilience

Job description

A leading independent insurance broker is searching for a Client Services Specialist to provide exemplary customer service remotely. In this role, you will support Employee Benefit Consultants and clients, ensuring a seamless experience. Ideal candidates have customer service or administration experience in Group Risk or Employee Benefits. This position offers a supportive work environment with opportunities for professional growth.