Remote Customer Service Advisor – Migrant Support

Maximus; Remote; GBP 40,000 - 60,000; Full time

Job summary

A global health services organization in the UK is seeking a dedicated Customer Service Advisor to provide support to Asylum Seekers. This homebased role involves handling a high volume of calls, emails, and live chats to deliver outstanding service. Candidates must reside in the UK and have the right to work. The position requires working late shifts on a rota basis, including weekends and bank holidays, ensuring flexible working hours that support vulnerable communities.

Qualifications

• Passion for providing help to individuals in need.
• Ability to handle a high volume of calls, emails, and live chats.

Responsibilities

• Deliver outstanding service to service users.
• Provide essential support to Asylum Seekers.

Job description

A global health services organization in the UK is seeking a dedicated Customer Service Advisor to provide support to Asylum Seekers. This homebased role involves handling a high volume of calls, emails, and live chats to deliver outstanding service. Candidates must reside in the UK and have the right to work. The position requires working late shifts on a rota basis, including weekends and bank holidays, ensuring flexible working hours that support vulnerable communities.