Remote Client Services Specialist - Finance & Advisory

AFH Financial Group.; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading independent financial advisory firm in the UK seeks a Client Services Executive to provide exceptional support to both Financial Advisers and clients. This full-time remote role involves managing client queries, providing administrative support, and ensuring client satisfaction. Ideal candidates have experience in Financial Services, strong Microsoft skills, and a positive, proactive attitude. Competitive salary and extensive benefits offered.

Benefits

Training and professional qualifications

Contributory pension scheme

Health benefit scheme

Flexible working options

Enhanced pay for parental leave

Annual discretionary bonus

Social events

Qualifications

• Sound knowledge of a variety of modern platforms in Financial Services.
• Working knowledge of a variety of financial products, including pensions, investments, and protection.
• Experience using all Microsoft applications is essential.

Responsibilities

• Act as the first point of contact for client queries.
• Manage client expectations and keep them informed.
• Provide technical and administrative support to allocated IFAs.
• Ensure accurate maintenance of client records.
• Look for ways to improve internal processes.

Skills

Experience in a Financial Services IFA support role

Knowledge of financial products

Proficient in Microsoft applications (Word, Excel, Teams, Outlook)

Ability to use own initiative

Ability to thrive in a fast-paced environment

GCSE level A-C/5-9 in English and Maths

Job description

A leading independent financial advisory firm in the UK seeks a Client Services Executive to provide exceptional support to both Financial Advisers and clients. This full-time remote role involves managing client queries, providing administrative support, and ensuring client satisfaction. Ideal candidates have experience in Financial Services, strong Microsoft skills, and a positive, proactive attitude. Competitive salary and extensive benefits offered.