Registry Team Leader (Data and Quality Training)

UCLan; Preston; On-site; GBP 30,000 - 45,000; Full time

Job summary

A prestigious university in the United Kingdom is seeking a Registry Team Leader to manage data quality and integrity. This position involves overseeing course, module, and student data, collaborating with academic staff, and leading a dedicated team. Candidates should have an undergraduate degree, experience in Higher Education administration, and a proven track record in delivering high-quality customer service. This role offers opportunities for professional development and contributes to an inclusive university environment.

Benefits

Attractive annual leave

Comprehensive employee benefits platform

Qualifications

• Experience in Higher or Further Education administration.
• Ability to work under pressure and prioritize tasks.
• Experience managing or supervising staff.

Responsibilities

• Oversee quality and timeliness of course and student data.
• Identify inconsistencies in large datasets.
• Proactively contribute to continuous improvement activities.

Skills

Leadership

Customer service

Data accuracy

Database management

Education

Undergraduate degree or equivalent

Job description

When you work for the University of Lancashire, you’ll be part of a thriving community of talent that’s united in a common commitment to transform lives. We do this by delivering an outstanding educational experience and creating prosperity and opportunity in the communities we serve. Whatever your role, you’ll be playing a vital part in helping us achieve our vision.

About the role:

We are looking for an individual to join the Registry Data Management and Training Team as Registry Team Leader. This role is responsible for operating processes and other activities to oversee and improve the quality and timeliness of course, module and student data held on corporate student IT systems.

About you:

As part of a wider Student Returns and Data Management Team, you will be providing essential leadership for the delivery of our service. Your focus will be on data quality and integrity within the Student Record System. You will be able to identify inconsistencies in large datasets, and work with colleagues across Academic Registry to devise solutions to these data inaccuracies through the design and creation of Systems Training both online and face to face delivery. You will be given the opportunity to work with data and management information that influences internal strategic decisions and is returned to external statutory bodies.

The post holder will work cooperatively and flexibly with staff across all teams within the Academic Registry to proactively contribute to continuous improvement activities, and deliver an excellent service. You will liaise with academic members of staff at the University, and colleagues working across the University’s other professional services.

The successful candidate must have an undergraduate degree or equivalent experiential learning, experience of delivering high‑quality customer service and line managing or supervision of staff. You will also have experience in Higher or Further Education administration which should include expertise in working with complex databases with a high level of accuracy and attention to detail. You will have the ability to work consistently under pressure, prioritise your own work, and adhere to deadlines set.

ABOUT OUR ACADEMIC REGISTRY TEAM

Academic Registry plays a vital role in the everyday operations of the University, overseeing a number of core administrative services which support every aspect of the student journey, from enrolment through to graduation.

We put students at the heart of everything we do. Operating centrally, we collaborate across all our schools, faculties, campuses, and partner institutions to help the University achieve its mission by ensuring that every student who studies with us has an exceptional experience, is able to achieve their potential, and can go on to enjoy a successful career.

Our experienced specialist teams oversee the crucial administrative processes which ensure that our courses are delivered to the highest standards and that the University complies with all professional, statutory, and legislative requirements.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

What we can offer you:

Our people are our most important asset. We’ll encourage you to make the most of your talents and continually develop your skills and knowledge. As well as realising your career ambitions, you’ll be making a positive difference to other people’s lives. We also offer a fantastic package of rewards and lifestyle benefits – from an attractive annual leave entitlement to access to a comprehensive employee benefits platform.

We are proud to be a diverse, multicultural university. We are committed to building a truly inclusive culture where diversity is championed. Applications are particularly welcomed from individuals who will support the diversification within the University and support its development of a culture that is inclusive and welcoming to all.

The University is committed to providing a safe environment to study, work and visit, protecting children, young people and adults at risk from harm and abuse. Our safeguarding policy and safer recruitment procedure outlines our approach, alongside other internal policies, procedures and guidance which can be found on our Safeguarding page.

Applicants applying for roles in regulated activity and that are listed as an exception under the Rehabilitation of Offenders Act 1974 will be required to disclose any spent and unspent convictions and undertake a Disclosure and Barring Service (DBS) Check at the appropriate level, the University will only ask an applicant to make an application for a DBS check if they are legally entitled to.