Receptionist

Bupa; Cardiff; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading health provider in Cardiff is seeking a Weekend Receptionist to join their team at Heol Don Care Home. In this role, you will be the first point of contact for visitors, manage enquiries, and assist with clerical duties to support the Home Manager. The ideal candidate will have prior receptionist experience, provide excellent customer service, and demonstrate a caring attitude. A commitment to building good relationships with residents and families is essential for success. This is a 16-hour permanent contract working weekends.

Benefits

Free access to 24/7 health support

Annual healthcare allowance

Early access to earned wages

28 days holiday

Sick pay scheme

Free meal on every shift

Interest-free annual travel loan

Variety of gym discounts

Qualifications

• Experience as a receptionist providing excellent customer service.
• Friendly and approachable demeanor with the ability to communicate effectively.
• Organized and able to manage varied workloads.

Responsibilities

• Act as the first point of contact for visitors.
• Manage new enquiries and provide advice both face to face and on the phone.
• Conduct show-arounds within the care home.
• Support the Home Manager with clerical duties.

Skills

Customer service experience

Friendly manner

Organizational skills

Ability to build relationships

Caring attitude

Job description

* Before submitting your application, you should read our to understand how Bupa will use, store and share your information.* For Australia or New Zealand candidates - Before submitting your application, you should read our to understand how Bupa will use, store and share your information.Receptionist page is loaded## Receptionistlocations: Cardifftime type: Full timeposted on: Posted Todayjob requisition id: R1198263Job Description:****Weekend Receptionist****Heol Don Care Home, Heol Don, Whitchurch, Cardiff CF14 2AUCarehome.co.uk rating: 9.5Salary: £12.60 - £13.60 per hour depending on experiencePermanent - 16 Hour Contract, 9am - 5pm Saturday and Sunday**We make health happen**Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.**You’ll help us make health happen by:*** Acting as the first point of contact for all visitors to the home* Taking responsibility for managing new enquiries* Providing advice and support both face to face and over the phone* Conducting show-arounds within the care home* Supporting the Home Manager and Administrator with clerical duties such as maintaining paper work and filing* Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed**Key Skills / Qualifications needed for this role:**You’ve worked as a Receptionist before with experience in providing excellent customer service, you'll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people’s lives.**Benefits**Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.Joining Bupa in this role you will receive the following benefits and more:* My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support* Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350* Wagestream - Have early access to up to 40% of your earned wages within minutes* 28 days holiday* We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.* Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!* Free meal on every shift* Interest-free annual travel loan to enable the purchase of public transport annual season tickets* We offer a range of Bupa pension plans – find out more on our career site* Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site* Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health* Access to discounts at a wide variety of gyms and fitness facilities across the UKWe’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.*\*\* Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.*Time Type:Full timeJob Area:Care Home - Facilities & Home SupportLocations:Heol Don