Receptionist

Portico Corporate Reception Management Ltd; Cambridge; On-site; GBP 26,000; Full time

Job summary

A corporate reception management company in Cambridge is seeking a Receptionist (FOH Host) to join their welcome team. This role involves being the first point of contact, requiring excellent communication and organisational skills. The ideal candidate should have experience in a similar role and be proficient in IT systems, primarily Microsoft Office. Key benefits include a generous holiday allowance, pension contributions, and training opportunities. The receptionist will work 37.5 hours a week in a stand-alone reception setting.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline for employees

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Proven experience in a front of house or receptionist role, preferably in a corporate environment.
• Friendly, professional, adaptable, and courteous demeanor.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Act as the first point of contact for staff and visitors.
• Assist with meetings, events, and administrative tasks.
• Manage and resolve ad-hoc queries and issues.

Skills

Communication skills

Organisational skills

IT proficiency

Teamwork

Tools

Microsoft Office

Job description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

We are currently recruiting for a Receptionist (FOH Host) to join our brand-new welcome team based with an accounting and consulting firm in Cambridge.

The Front of House Host sets the tone and establishes excellent first impressions with a big smile and friendly greeting for all staff and visitors. They are proud ambassadors, representing the firm as the first point of contact for anyone entering the building and cultivating excellent working relationships with people at all levels of the business. This exciting role is perfect for a customer service professional who loves to be in constant contact with people.

Being comfortable to manage multiple tasks will be an important skill for the successful candidate. As alongside their meet and greet duties, they will assist with meetings and events, the booking of rooms, handling incoming telephone calls, remaining security focused, and carrying out administrative tasks, balancing all duties in perfect harmony.

The FOH Host will also receive ad‑hoc questions and queries, effortlessly taking ownership of issues through to resolution, and are seen as the go‑to people in the building.

Hours: 37.5 hours per week, shifts from 9am-5:30pm, Mon-Fri
Salary: £25,600

This is a stand‑alone reception. So, the successful candidate must be comfortable to be the sole Portico team member on site, whilst being a part of a larger team within the portfolio.

Qualifications

The ideal candidate will have excellent communication skills through all mediums, and will be friendly, professional, adaptable and courteous. They will have strong organisational skills and be fully proficient in IT systems and Microsoft Office products.

Teamwork is also important, as well as the ability to work alone.

The successful candidate must have proven experience within a front of house or receptionist role, preferably within a corporate environment.

What’s in it for you?

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24‑hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

Cambridge Science Park Milton Road CB4 Milton