Rail Station Dynamo: Train Dispatcher & Barrier Assistant

First Group; Remote; GBP 28,000 - 31,000; Full time

Job summary

A leading transport organization is looking for dedicated individuals to join as Train Dispatchers and Ticket Barrier Assistants at various UK stations. You'll be responsible for ensuring passenger safety and satisfaction while working in dynamic environments. Ideal candidates are customer-focused, able to make decisions under pressure, and have strong communication skills. Offering competitive salaries of £28,000-£31,000 per year, this opportunity provides extensive training and various employee benefits, including free rail travel and health care plans.

Benefits

Free rail travel for you and your family

Company-sponsored health care plan

Defined benefit pension scheme

Discounted shopping and gym membership

Qualifications

• Ability to work in a fast-paced environment and under pressure.
• Strong verbal and written communication skills are essential.
• Commitment to delivering exceptional customer service.

Responsibilities

• Ensure safe and timely train dispatch by following protocols.
• Manage ticket barriers and assist customers at gate lines.
• Maintain cleanliness and safety around station areas.

Skills

Customer service orientation

Decision-making

Numerical ability

Strong communication skills

Job description

A leading transport organization is looking for dedicated individuals to join as Train Dispatchers and Ticket Barrier Assistants at various UK stations. You'll be responsible for ensuring passenger safety and satisfaction while working in dynamic environments. Ideal candidates are customer-focused, able to make decisions under pressure, and have strong communication skills. Offering competitive salaries of £28,000-£31,000 per year, this opportunity provides extensive training and various employee benefits, including free rail travel and health care plans.