Quality Manager

Refresco Group; Pontefract; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading beverage manufacturer in Pontefract is looking for an experienced Quality Manager to oversee quality standards in production. In this key role, you will lead a team, ensuring compliance with legal and customer requirements, and implement quality control systems. Ideal candidates will have a degree in Science or Food Technology or at least 5 years of relevant experience in the FMCG sector. This role includes a competitive benefits package including an annual bonus of 12.5%, 28 days annual leave, and a 6% employer pension.

Benefits

12.5% Annual bonus

28 days annual leave + bank holidays

Option to purchase additional holidays

6% Employer pension

Life assurance

Employee referral scheme

GroceryAid support service

Qualifications

• Experience in a technical or quality-based role with operational experience.
• Familiarity with modern manufacturing methodologies.
• Experience in an FMCG environment, especially bottling or beverage manufacturing.

Responsibilities

• Oversee implementation of Quality Management agenda.
• Responsible for internal KPI reporting.
• Conduct customer audits and ensure corrective actions.
• Build relationships with Customer Technical Managers.

Skills

Problem-solving

Team leadership

Quality control

Communication

Organizational skills

Education

Degree in Science or Food Technology

5+ years in a quality-related role

Job description

Are you an experienced Quality Manager with a passion for ensuring excellence in production? Refresco UK, a leading manufacturer of soft drinks, is looking for a dynamic and detail-oriented Quality Manager to join our team. In this key role, you will oversee and maintain the highest quality standards, ensuring the consistency and safety of our products. You'll lead a dedicated team, implement quality control processes, and collaborate with various departments to continuously improve production efficiency. At Refresco UK, we pride ourselves on our commitment to innovation and quality, and we’re seeking a professional who shares our values. If you're ready to make an impact in a fast-paced environment and contribute to the success of a leading brand, apply today!

Quality Manager – Refresco, Pontefract

Days, Monday to Friday

What’s in it for you?

• 12.5% Annual bonus
• 28 days annual leave + bank holidays
• Option to purchase additional holidays
• 6% Employer pension
• Life assurance
• Employee referral scheme - earn a bonus for referring your friends or family
• GroceryAid – a support service offering financial, legal, wellbeing and practical support, advice and counselling
• Access to employee benefits platform – Cheers, including flexible benefits such as healthcare cover, dental insurance, car scheme, activities pass, financial services, will writing services, and more

Key responsibilities as the Factory Quality Manager at Refresco

• Be accountable for factory implementation of Refresco UK’s Quality Management agenda, complying with legal, group, and customer requirements and then working closely with the site team to ensure that aspects are performed in line with standards.
• Actively participate as part of Bridgwater’s technical team in the setting and improvement of the site Quality Management agenda and standards.
• Ensure due diligence can be demonstrated to satisfy the requirements of external agencies.
• Responsible for timely and accurate reporting of internal Refresco KPIs to the site management team.
• Responsible for ensuring GMP and Hygiene standards are communicated to the operational teams and processes are in place to effectively monitor and manage them.
• To partake in site visits and 3rd party / customer audits. Ensure that corrective actions are implemented, and drive quality improvement.
• React in a timely way to day-to-day quality/technical matters that arise, facilitating the determination of root cause, implementation of corrective action, and, in particular, ensuring effective systems are placed for:
  • Control of non-conforming items
  • Management of customer and consumer complaints
• To work closely with the product/packaging implementation technologists and operational teams to ensure:
  • The launch and trial of new products is completed promptly meeting food safety, legal and customer requirements.
  • Process changes are evaluated, risk assessed, validated and documented
• Facilitate the development of factory quality technicians to support the above roles as required and create a succession plan to increase skills and flexibility throughout the site team.
• React in a timely way to day-to-day quality/technical matters that arise, facilitating the determination of root cause, implementation of corrective action and, in particular, ensuring effective systems are place for:
  • Control of non-conforming items
  • Management of customer and consumer complaints
• Proactively build relationships with Customer Technical Managers, ensuring effective communication internally and externally.
• Control the Quality Team expenditure against agreed budget.
• With the Standards & Compliance Manager and operational team ensure:
  • Internal audits are completed to schedule, root cause determined and corrected action implemented to drive quality improvement.
  • HACCP teams are assembled and studies completed and reviewed to the required schedule.
• Lead the product/packaging implementation technologists and operational teams to ensure:
  • The launch and trial of new products is completed in a timely manner meeting food safety, legal and customer requirements.
  • Process changes are evaluated, risk assessed, validated and documented
• Leadership of the site Laboratory Services team to ensure all materials and products are analysed to schedule relevant certification is retained and an effective and reliable service is provided.
• Lead the development of the team to support the above roles as required and create a succession plan to increase skills and flexibility throughout the standards team.

About You

By nature, you are organised and persistent, able to lead a small team as well as, able to achieve the desired results by effectively influencing larger teams.

You will have a degree in Science or Food Technology or 5+ year’s industry experience in a technical or quality-based role (quality manager – technical manager – quality supervisor) and be fully conversant with modern manufacturing methodologies, along with demonstrable operational experience, together with significant exposure gained ideally within an FMCG environment. Bottling/beverage manufacturing experience preferred.

Find out more about our Values

Find out more about our Values here: https://www.refresco.co.uk/uk/about/our-values

About Refresco

Our drinks on every table. That\'s the Refresco vision. We’re a global business and currently produce 12 billion liters of soft drinks from 64 manufacturing plants in 12 countries and we’re only just getting started. We’re the proud owners of six drinks manufacturing sites within the UK. Our UK business provides a great place to work for over 1,800 employees, who produce private-label soft drinks and fruit juices for all the leading retailers. Whether it’s packed in cartons, bottles, or cans, we ensure that our products are made to the highest quality standards. Our products get where they need to be when they need to get there to meet the needs of our high-profile customers.

We love hearing from great people

Visit us at www.refresco.com follow us on LinkedIn @Refresco or click on this link to find out more about Refresco and the people you could be working with Refresco UK

If you require any additional support or adjustments to help you make an application or you have any questions, please don\'t hesitate to email us and one of the team will be happy to help.

Refresco is an equal opportunity employer. We are fully committed to diversity and inclusion.