Project Resource Coordinator

Proact; Manchester; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading technology firm in the UK is looking for a Project Resource Coordinator to facilitate the scheduling and effective utilization of professional services. This role is ideal for someone highly organized with excellent communication skills, eager to grow into project management. The successful candidate will coordinate resource bookings, support project delivery efforts, and enjoy opportunities for personal and professional growth, alongside competitive benefits including holiday and pension plans.

Benefits

25 days holiday plus bank holidays

Contributory pension

Private medical scheme

Supportive environment for career progression

Engagement with leading technology partners

Clear development path into a Project Manager role

Qualifications

• Experience in a resource coordination role (1+ years) is desirable.
• Familiarity with project delivery processes is a plus.
• Ability to maintain high-quality documentation.

Responsibilities

• Coordinate bookings of Professional Services and track availability.
• Support PMs with project monitoring and documentation.
• Host stakeholder calls for updates and communication.

Skills

Highly organised

Strong communication skills

Problem solving

Time-management

Ability to coordinate multiple resources

Flexible and adaptable

Education

GCSE English & Maths (Grade C or above)

Prince2 Foundation

ITIL awareness

Job description

Job Overview

Job Title: Project Resource Coordinator

Location: Chesterfield, Manchester, Leeds

Salary: £25,000- £30,000 (depending on experience)

Contract Type: Permanent, Full-time

As a Project Resource Coordinator, you will play a critical role in ensuring the effective scheduling, allocation, and utilisation of our Professional Services (PS) team and wider technical resources. This is a fast-paced, people-first role within our PMO, ideal for someone who is highly organised, a strong communicator, and excited about growing their career in project delivery.

You’ll be central to coordinating resource bookings, tracking availability, and supporting the PMO with operational excellence. Alongside this, you’ll gain hands-on exposure to project delivery, offering a clear development pathway into project management.

This is a fantastic opportunity for someone who is ambitious, willing to learn quickly, and eager to become a future Project Manager within Proact.

Key Responsibilities

Resource Coordination

• Coordinate bookings of Professional Services, Solution Architects, and Operational Engineers.
• Maintain and continually update Resource Maps.
• Host weekly resourcing calls with key stakeholders (Head of PS, Presales Manager, PMO).
• Track and manage 3rd party Professional Services and timebanks.
• Provide weekly and monthly reporting on resource utilisation, availability, and booked revenue.
• Support distribution and completion of project documents, including via DocuSign.

Project Delivery Support

• Create project startup and handover collateral for Project Managers.
• Assist PMs with project monitoring, updates, and documentation following PMO guidelines.
• Take ownership of small, resource-coordinated projects where a full-time PM is not required—gaining valuable project delivery experience.
• Host stakeholder calls, capturing updates and ensuring accurate communication across the PMO.
• Identify and implement operational efficiencies and improvements in the Resource Coordination and the wider PMO practice.

Pathway into Project Management

As capability grows, responsibilities may expand to include:

• Managing day-to-day project tasks and maintaining RAID logs.
• Monitoring project progress and supporting issue/risk resolution.
• Building detailed project plans and ensuring project documentation is accurate and complete.
• Supporting customer updates and representing the PMO in internal/external calls.

Skills & Attributes

Essential

• Highly organised with excellent time-management skills.
• Strong communication skills with confidence engaging internal and external stakeholders.
• Ability to follow documented procedures and maintain high-quality documentation.
• Proactive, self-motivated, and able to operate with limited guidance.
• Strong problem solving skills.
• Ability to coordinate multiple resources and priorities simultaneously.
• Flexible, collaborative, and adaptable to change.

Desirable

• Experience in a resource coordination role (1+ years).
• Familiarity with project delivery processes.
• Understanding of business issues affecting project delivery.

Qualifications

• GCSE English & Maths (Grade C or above, or equivalent) – Essential.
• Prince2 Foundation – Desirable, but can be supported as part of your development path.
• ITIL awareness – Advantageous.

Why Join Us?

You’ll be part of a forward-thinking, people-first organisation that embraces continuous learning and personal growth. We invest in our teams, celebrate diversity, and help you thrive both professionally and personally.

You’ll enjoy:

• 25 days holiday plus bank holidays
• Contributory pension
• Private medical scheme
• A supportive environment that encourages career progression
• Opportunities to engage with leading technology partners
• A clear development path into a Project Manager role