Project Manager Epos Replacement (Programme Griffin)

The Boots Company PLC; Nottingham; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading retail company in Nottingham is seeking an experienced Project Manager to lead the Epos Replacement Programme. You will coordinate between IT and business teams, ensuring the project's success on time and budget. The ideal candidate will have proven experience in project management, technical knowledge of Epos systems, and strong leadership skills. This role offers various benefits, including generous employee discounts and a supportive work environment.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Qualifications

• Proven experience leading large-scale Epos replacement projects in retail.
• Ability to align business objectives with technology delivery milestones.
• Familiarity with various retail transaction flows and integration.

Responsibilities

• Support the end-to-end discovery, planning, and execution of the Epos replacement programme.
• Accountable for the successful delivery of the Epos project.
• Provide clear updates to senior project stakeholders as required.

Skills

Project Management

Leadership

Technical Knowledge

Stakeholder Management

Business Understanding

Tools

Epos Systems

CRM Systems

Cloud-based POS Solutions

Job description

Contract: Secondment / Fixed Term Contract - 24 Months

Location: Nottingham (Support Office)

Closing date: 01/01/26

Recruitment Partner: Daniel White, [e-mail]

Are you an experienced Project Manager looking for a new challenge?

We have an exciting opportunity to join a transformational project team during the discovery and planning stage of the new Epos Replacement Programme at Boots. Reporting to the business lead, you will sit within our Central Operations function and will work closely with IT, Finance, Internal and external partners. You will define the scope and implementation plan for this new system, which is a truly cross‑functional piece of work!

About the role

You will support the end‑to‑end discovery, planning and execution of the Epos replacement programme. Collaborating with IT, internal business stakeholders and 3rd Party Project Managers, you will be responsible for the successful implementation of the new Epos solutions on time, as per brief and within budget.

Key responsibilities

• Accountable for the successful delivery of the Epos project and implementation, ensuring that appropriate governance and controls are in place.
• Responsibility for initiative delivery involving multiple teams, ensuring effective collaboration and development from start to finish.
• Provide clear and concise updates to senior project stakeholders as required for regular status reporting and ad‑hoc decision‑making support.
• Apply best practices in project management and process change for quality project delivery & lead continuous improvement of processes.
• Coordinate with other project/programme managers to ensure alignment with other transformation projects and ensure seamless collaboration.
• Able to chair workshops with multiple senior, technical, product and business stakeholders and own the communication of the outputs (actions and key points) to relevant stakeholders.
• Strong character exhibiting company core values: Integrity, Creativity, Teamwork, Pioneering Spirit, and Ownership.

What you’ll need to have

Programme Leadership

• Proven experience leading a large‑scale Epos replacement project in retail
• Can align business objectives (customer experience, operational efficiency, compliance) with technology delivery milestones.
• Can align multiple third parties (POS vendor, systems integrator, payments provider, networking vendor, internal IT).
• Experience supporting the definition and management of business cases, Return on investment, total cost of ownership, and benefits realisation.
• Can connect system changes to outcomes — e.g. improved checkout speed, reduced maintenance costs, enhanced omnichannel capability

Technical Knowledge

• Experience with EPOS platforms, retail transaction flows, and integration with:
• Inventory and pricing systems
• CRM and loyalty systems
• Payment gateways
• Back‑office and reporting systems
• Familiarity with modern cloud‑based POS solutions and APIs (e.g. Oracle Retail, NCR, or similar).

Infrastructure, Integration & Decommissioning

• Awareness of store infrastructure constraints (networking, peripherals, latency, and resilience).
• Experience coordinating with integration platforms (middleware), APIs, and system interface layers.
• Experience migrating from mainframe or monolithic legacy systems (40+ years old) to modern architectures.
• Understanding of data migration, interface mapping, cutover strategies, and data integrity validation.
• Knowledge of decommissioning best practices, including data archival, compliance, and risk mitigation.

Business & Retail Operations Understanding

Understanding of store operations, including:

• Point of sale workflows
• Returns, promotions, and discount logic
• Stock management and replenishment
• Regulatory considerations (e.g., health and beauty product labelling, returns, age restrictions
• Experience shaping store experience improvements through technology — reducing transaction friction, improving staff enablement, and integrating loyalty/personalisation systems.
• Translate between business and technical teams.
• Experienced with legacy constraints and complex partner landscapes.

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.