Project Manager

Third Sector Lab LTD; Glasgow; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading digital agency in Glasgow seeks an experienced Project Manager to oversee website and digital projects. The role involves coordinating teams, ensuring client satisfaction, and managing multiple digital initiatives. Strong project management experience and familiarity with tools like JIRA and WordPress are essential. This position offers hybrid working with flexible hours.

Benefits

Flexible hybrid working

25 days annual leave plus public holidays

5% employer pension contribution

Additional day off for birthday

Qualifications

• Proven experience managing projects within a digital agency or similar client-facing environment.
• Strong understanding of website design and development processes.
• Exceptionally organized with excellent communication skills.

Responsibilities

• Manage multiple website and digital projects from brief to completion.
• Coordinate internal team members and freelancers to deliver high-quality work.
• Act as the main client contact, ensuring clear communication.

Skills

Agency PM

Web process

Client comms

Project management

Agency operations

Tools

JIRA

Confluence

WordPress

Job description

We are Third Sector Lab – a leading digital agency and programme delivery partner for charities, social enterprises, and the public sector.

See More

Project Manager

Third Sector Lab, Ground Floor, Third Sector Lab, The Alliance, 310 St Vincent St, Glasgow,

Job Type

Hybrid

Employment Type

PERMANENT

Vacancy Count

1

Deadline

2025-11-17

GBP 36000 / Yearly

Experience

Office Hours

9:00 AM - 5:00 PM

Skills

Agency PM

Web process

Client comms

Project management

Agency operations

Job Description

Project Manager

Location: Hybrid – Glasgow / Remote

Contract: Permanent - we are open to both part-time and full-time applicants

Deadline: Midnight on 16th Nov 2025

About Third Sector Lab

Third Sector Lab is a digital agency working exclusively with charities and social impact organisations. We design and deliver websites, campaigns, and digital transformation projects that help the third sector communicate more effectively, work more openly, and create lasting change.

We’re a small, values-driven team who care deeply about our clients and the causes they champion. Collaboration, clarity, and empathy are at the heart of everything we do.

About the Role

We’re looking for an experienced Digital Agency Project Manager to oversee delivery across our website and digital projects.

You’ll lead projects from discovery and design through to development, testing, and launch — ensuring every stage runs smoothly, deadlines are met, and clients feel supported throughout. You’ll also manage other types of digital projects, such as branding, content design, and campaign delivery.

This is a coordination and leadership role, not a delivery role. You won’t be writing copy, designing, or coding — your focus is on planning, communication, and delivery management across a team of designers, developers, and freelancers.

We expect the role to be around 3–4 days per week, but we’re open to full-time applicants who want to contribute more broadly across the agency.

Key Responsibilities

• Manage multiple website and digital projects from brief to completion.
• Coordinate internal team members and freelancers to deliver high-quality work on time and within budget.
• Act as the main client contact, ensuring clear, proactive communication and a positive client experience.
• Track progress, manage risks, and maintain up-to-date documentation using JIRA, Confluence, or similar tools.
• Support project scoping, scheduling, and estimating alongside senior colleagues.
• Help refine and improve project management processes as the agency grows.

About You

• Proven experience managing projects within a digital agency (or a similar client-facing digital environment).
• Strong understanding of website design and development processes.
• Exceptionally organised, with excellent communication and relationship-building skills.
• Confident managing multiple projects and priorities at once.
• Comfortable coordinating remote teams and freelancers.
• Passionate about supporting charities and values-driven organisations.
• Familiar with JIRA, Confluence, or similar project management tools.
• Understanding of client account management and building long-term relationships.
• Understanding of digital agency operations and workflows.
• Experience managing WordPress website projects.
• Awareness of accessibility and user-centred design principles.
• Commuting distance to our Glasgow office. While we work hybrid it is handy if you're not too far for events, client meetings etc.

What We Offer

• Flexible hybrid working (Home and Glasgow-based office).
• 25 days annual leave (pro rata) plus public holidays.
• Work that makes a real difference to charities and communities across the UK.
• 5% employee pension contribution matched by 5% employer pension contribution
• 25 days annual leave plus 8 days public holidays - holidays quoted are full time equivalent (FTE) and will be adjusted pro-rata if part-time.
• You get an additional day off for your birthday.

Deadline: Midnight on 16th Nov 2025

Additional Questions

• Do you have the right to work in the UK? If the answer is 'no' please do not submit your application - it is a requirement of the role.
• What is your current notice period? (if applicable)
• Are you applying for full-time, part-time or open to both? If part-time please state how many days per week.
• Do you have any other work commitments you'd be expecting to undertake outside of this role? For example part-time work, freelance work or similar.
• Describe one website project you managed in a digital agency environment. What was your role, how did you coordinate the team (including freelancers), and what was the outcome?
• Tell us about a time when a digital project’s scope, timeline or budget changed mid-way. What did you do, how did you communicate with the client and team, and what was the final result?
• Is there anything else you'd like to tell us about your experience related to this role?