Product Manager - Southeast Asia & Japan

Travelopia Group; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading travel company in Greater London is seeking a Product Manager for Southeast Asia & Japan. This role involves developing a profitable product portfolio, maintaining supplier relationships, and ensuring excellent customer satisfaction. Ideal candidates should have strong travel industry experience, negotiation skills, and a passion for adventure travel. The position offers a competitive salary, hybrid working, and excellent career progression opportunities.

Benefits

Competitive salary plus bonus scheme

Contributory Pension scheme

25 days annual leave plus birthday off

Various employee discounts

Career progression opportunities

Qualifications

• Strong experience in product management within travel or tour operations.
• Proven negotiating skills for rates and commercial agreements.
• Ability to prioritize and manage workloads effectively.

Responsibilities

• Develop and manage product portfolio for Southeast Asia & Japan.
• Maintain strong relationships with suppliers and negotiate rates.
• Support marketing with content that drives customer engagement.

Skills

Product management experience

Negotiation skills

Attention to detail

Communication skills

Analytical skills

Experience in Southeast Asia & Japan

IT literate (Excel, PowerPoint, Word)

Job description

Product Manager – Southeast Asia & Japan

Travelopia, Kingston Upon Thames, England, United Kingdom

At Exodus (part of Travelopia) we love adventure travel and always have. We first took a group of travelers to the Himalaya 50 years ago and have since expanded to every continent of the planet. Today, we offer hundreds of itineraries across the globe, focusing on responsible travel that supports local communities and preserves the environment while aiming to provide meaningful experiences to all who travel with us.

We are looking to hire a Product Manager – Southeast Asia & Japan to join our team! Reporting to the Senior Product Manager, you’ll own the strategic development of your destinations, focusing on innovative product design, effective contracting and negotiations, supporting operations and driving excellent customer satisfaction.

What we’ll offer

• Hybrid working pattern (2 days a week in our Surbiton office)
• Competitive salary plus bonus scheme
• Contributory Pension scheme
• 25 days annual leave plus your birthday off and bank holidays
• Various employee discounts and travel opportunities
• Career progression opportunities

What you’ll do

• Analyse customer and competitor data to build an innovative, unique and commercially profitable regional portfolio and strategy
• Maintain and nurture strong supplier relationships, managing rate negotiations, overrides and commercial agreements, external marketing agreements including with tourist boards, contractual compliance and ensuring health & safety objectives
• Build and manage a positive and constructive relationship with your range of local operators throughout the contracting and operational cycle
• Maintain excellent operational standards by analysing and acting on customer feedback and trends
• Work closely with the commercial teams to optimise our tours through volume, revenue and trip fill
• Support marketing and trade with inspirational content and trading requirements, ensuring we are using product insights to effectively market our destinations to grow our source markets
• Support the international sales team to understand requirements, maximise tour occupancy and remove barriers to booking
• Ensure product content is accurate and optimised to support online conversion targets, focusing on accurate trip content and quality.

What you’ll bring

• A motivated and inspiring individual to help deliver outstanding product experiences to our customers and profit to the business
• A passionate traveller with a specialism or expertise in Southeast Asia & Japan products
• Strong experience of product management and contracting in a travel or tour operator business
• A proven experience of negotiating rates, commercial agreements and tactical buying
• Excellent attention to detail. Strong analytical & commercial skills. A willingness to learn and develop
• Strong communication skills
• Ability to prioritise and manage workloads on a day to day basis, adept at moving deadlines and fast paced environment
• Interest or experience of outdoor or adventurous activities such as trekking, walking or cycling is an advantage
• IT literate – Excel, PowerPoint and Word
• Be able to travel regularly and last minute for business purposes

EEO Statement

We believe people perform best when they can be their true selves and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed. Travelopia ensures an inclusive workplace for all. If you need accommodations during the recruitment process, please inform us here: [e-mail]