Product Manager - Engagement Platforms (SaaS, Payments)

Visaitalia; City of London; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

A financial services firm in London is seeking an experienced Product Manager / Business Analyst to join the Engagement Platforms team. The hybrid role requires strong expertise in SaaS applications and the payments industry. As a pivotal contributor, you'll analyze business requirements, facilitate design and implementation, and optimize digital strategies. Ideal candidates possess exceptional problem-solving skills and a passion for enhancing customer experience.

Qualifications

• Previous experience as a Business Analyst, preferably in a SaaS environment.
• Experience in the payments industry.
• Curious and inquisitive problem solver.
• Strong negotiation, communication, and interpersonal skills.
• Knowledge of website and/or App build and client integration.
• Good understanding of the payments and rewards landscape.
• Solid understanding of modern technologies (APIs, cloud solutions).

Responsibilities

• Manage relationships with technology and benefit suppliers.
• Develop long-term business objectives and product roadmaps.
• Translate business needs into documentation and assist with testing.
• Represent engagement platforms with clients and markets.
• Identify experience innovation and conduct data analysis.
• Address potential issues and risks related to implementations.

Skills

Problem solving

Negotiation

Communication

Data analysis

Interpersonal skills

Customer experience

Tools

Project management tools

Job description

A financial services firm in London is seeking an experienced Product Manager / Business Analyst to join the Engagement Platforms team. The hybrid role requires strong expertise in SaaS applications and the payments industry. As a pivotal contributor, you'll analyze business requirements, facilitate design and implementation, and optimize digital strategies. Ideal candidates possess exceptional problem-solving skills and a passion for enhancing customer experience.