Product Developer

Marks & Spencer Plc; Greater London; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading UK retailer is seeking a Tea & Coffee Product Developer to spearhead the creation of innovative tea and coffee products that reflect high quality and customer satisfaction. The role involves market research, collaboration with suppliers, and driving product strategies that align with brand values. Candidates should be motivated, innovative, and able to identify commercial opportunities to enhance the offering. The position offers a 20% discount, competitive benefits, and a chance to contribute to a creative team.

Benefits

20% colleague discount

Competitive holiday allowance

Discretionary bonus schemes

Strong pension and life assurance

Tailored induction and training

Market-leading family policies

24/7 wellbeing support

1 paid volunteer day a year

Qualifications

• Ability to deliver innovative high-quality products that drive commercial success.
• Experience in developing products in line with brand values.
• Strong understanding of customer satisfaction targets and market research.

Responsibilities

• Research and analyze trends in food and lifestyle for new product ideas.
• Develop product strategy in collaboration with various managers.
• Identify commercial opportunities for product development.

Skills

Innovative product development

Market trend analysis

Collaboration with suppliers

Job description

We’re reshaping our Food business to broaden its appeal, protecting the magic our customers love while modernising everything else. That means outstanding quality, high sourcing standards, and market-leading innovation remain at our core, while we transform our supply chains, improve our stores, and deliver better value.

We’re looking for motivated people ready to bring their whole self to work and thrive in a fast‑paced, ambitious team. After all, this isn’t just food… this is M&S Food.

This isn’t just any job… this is an M&S Tea & Coffee Product Developer job!

As a Tea & Coffee Product Developer at M&S, you’ll be at the forefront of crafting exceptional hot beverage experiences that our customers love. This role is all about leading and delivering innovative, high‑quality tea and coffee products that reflect the heritage, quality, and magic of M&S—while driving commercial success.

You’ll work collaboratively with passionate developers and suppliers to bring exciting new blends and brews to life—on time, to the highest standards, and with real impact. From concept to launch, you’ll shape the future of our tea and coffee offering, ensuring every cup delivers on taste, sustainability, and value.

This is a unique opportunity to gain insight not only into the Tea & Coffee category but across the entire M&S Food business. You’ll be part of a creative, customer‑focused team committed to delivering exceptional quality and innovation.

If you’re ready to make your mark and help define what great looks like in tea and coffee at M&S, this is the role for you.

What You’ll Do

• Keep up to date with trends in foods and lifestyle, packaging and ingredients (e.g. involving active research, travel, eating out and comparative shopping)
• Deliver product strategy agreed by the business unit, developing products / ranges in line with Brand Values
• Input into category strategy with Trading Manager, Head of Product Development, Brand Marketing, Technologist and Buyer
• Set strategy for product ranges in line with category objectives set by Trading Manager/ Head of Product Development.
• Identify commercial product development opportunities within own area of responsibility

Who You Are

• Focused, innovative and high quality product ranges
• Customer satisfaction targets in product quality and innovation for category
• Successful new product development for the category
• Sales and market share targets
• Deliver product to meet the “Brand Values” of the category

What’s in it for You?

Working at M&S means being part of something bigger – delivering quality, value and service to millions of customers every day. We’re inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

• 20% colleague discount for you + 1 household member (after probation)
• Competitive holiday allowance + option to buy more
• Discretionary bonus schemes linked to performance
• Strong pension + life assurance
• Tailored induction + training from day one
• Perks and savings via M&S Choices portal
• Market‑leading family policies (parental, adoption, neonatal leave)
• 24/7 wellbeing support (GP access + mental health services)
• 1 paid volunteer day a year

Everyone’s Welcome

We are ambitious about the future of retail – disrupting, innovating and leading into a more inspiring digital era. We want diverse, representative teams where everyone can bring their whole selves to work.

If you need support or adjustments during recruitment, let us know in your application. Our team will make sure you have what you need to do your best.

Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.

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