Pre-Sales Screener Representative

CarShield; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A customer services company is seeking a motivated Pre‑Sales Screener Representative in the United Kingdom. In this full‑time role, you will be responsible for engaging with prospective customers, gathering information, and supporting their transition to the Sales department. Ideal candidates will possess excellent communication and customer service skills, be detail-oriented, and motivated by goals with bonus potential. The position requires working on-site and offers benefits including group insurance and professional development opportunities.

Benefits

Group Insurance (Medical, Dental, Vision, Life)

401k with Employer Match

Paid Time Off

Discounted policies

Discounted Tuition

Professional development opportunities

Fitness facilities

Qualifications

• Ability to work fully on-site.
• Strong attention to detail and the ability to follow directions.
• Ability to present oneself well over the phone.
• Excellent customer service skills.
• Strong communication skills.
• Highly coachable.

Responsibilities

• Gather key information from prospective customers.
• Support customer transition to the Sales team.
• Maintain a positive attitude and customer-first approach.
• Other tasks as assigned.

Skills

Communication skills

Customer service skills

Attention to detail

Multi-tasking

Bilingual (English/Spanish)

Job description

Description

CarShield is seeking talent to join its growing Pre‑Sales team. This role is responsible for having the initial conversation with prospective customers, qualifying leads, and setting up customers with our Sales department. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and bonus potential!

Job Type

Full‑time

Reporting

Reporting to the Pre‑Sales Screener Manager, this position is responsible for:

• Gathering key information from prospective customers and supporting their transition to the Sales team.
• Maintaining a consistently positive attitude and customer first approach to deliver an exceptional customer experience.
• Maintaining current knowledge of products and services offered.
• Other tasks as assigned.

Pay Rate And Benefits For Pre‑Sales Screener Representative

• $17/hour, plus performance bonus! (Average ~$20/hour)
• Group Insurance (Medical, Dental, Vision, Life, etc.).
• 401k with Employer Match.
• Paid Time Off at 6 months.
• Discounted CarShield policies.
• Discounted Tuition at Lindenwood University.
• Professional development opportunities.
• Basketball, and other recreation available on‑site.
• Fitness facilities, with the option to take classes led by on‑staff personal trainer (at St. Peters headquarters).
• And more!

Requirements for Pre‑Sales Screener Representative

• Ability to work fully on‑site.
• Strong attention to detail and the ability to follow directions.
• Ability to present oneself well over the phone.
• Excellent customer service skills.
• Strong communication skills.
• Highly coachable.
• Ability to effectively multi‑task.
• Willingness to work 1‑2 Saturday(s) per month.
• Experience in a call center a plus (training will be provided).
• Basic computer and typing skills.
• Bilingual (English/Spanish) a plus.

Salary Description

$17 per hour, plus bonus