Position: General Assistant Garden Sundries

Blue Diamond; Bristol; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading garden centre group in Bristol seeks a friendly General Assistant to provide excellent customer service. Your role involves advice on products and maintaining visual standards. Ideal candidates are enthusiastic about retail, organized, and committed to teamwork. The position is part-time, requiring flexibility and the ability to work both indoors and outdoors. The company offers training and opportunities for growth, making it an ideal starting point for a rewarding career in retail.

Benefits

Training and development opportunities

Supportive work environment

Qualifications

• Enthusiastic about retail and willing to learn.
• Able to deliver outstanding customer service with a positive attitude.
• Comfortable working both indoors and outdoors.

Responsibilities

• Provide friendly advice to customers on products.
• Maintain high standards of visual merchandising.
• Assist with department work and stock management.

Skills

Customer service

Teamwork

Flexibility

Organisational skills

Attention to detail

Job description

Location

Cadbury Garden Centre, Smallway, Congresbury, Bristol BS49 5AA

Hours

Part-time, 24 hours per week

Salary

Competitive, depending on experience

Overview

Are you an enthusiastic and friendly individual with a passion for retail and providing excellent customer service? We are looking for a General Assistant to join our team at Cadbury Garden Centre. We are looking for hard‑working, reliable people to help us deliver an exceptional experience to our customers.

Why Join Us? Blue Diamond Group

Blue Diamond is the leading name in Garden Centre retail, celebrated for our commitment to quality, style, and exceptional customer experience. We believe in nurturing talent, providing growth opportunities, and celebrating our team's successes.

Cadbury is part of the Blue Diamond Group, the UK's largest Garden Centre Group in terms of turnover, having grown from a turnover of £187 million in 2019 to a turnover of over £400 million in 2025.

With 52 centres across the UK and Channel Islands, we are constantly evolving and expanding, and we want YOU to grow with us!

Our target demographic are AB1 customers, and we attract this calibre of customers by offering inspirational retailing with a point of difference - style, emotion and innovation for the home and garden, whilst providing exceptional customer service.

Our Managing Director, Alan Roper, has headed up the Group since 1999, and we pride ourselves on our exceptional staff retention and in empowering our staff to reach their full potential and enjoy a rewarding career.

The Role

This is a busy and varied role that combines retail duties with hands‑on work across the gardening sundries department, both indoors and outdoors. Your key responsibilities will include:

• Providing friendly and knowledgeable advice to customers on our wide range of products, from plants and tools to composts and sundries.
• Maintaining our high standards of visual merchandising and ensuring displays are attractive, well‑stocked, and tidy.
• Assisting with all aspects of department work, as required.
• Receiving and unloading deliveries, pricing stock, and replenishing shelves.
• Helping customers carry and load heavy items into their cars.

About you

We are looking for someone who is:

• Passionate about retail and willing to learn.
• Able to deliver outstanding customer service with a positive, can‑do attitude.
• A reliable and flexible team player who can support colleagues across the centre.
• Comfortable with working both indoors and outdoors.
• Organised, with good attention to detail.

What We Offer

• Training and development opportunities
• A dynamic and supportive work environment where your skills and knowledge are valued

Please visit bluediamond.gg to find out more about us.

Apply for this vacancy

Do you want to respond to this vacancy? Please fill out this form completely and your information will be sent to the garden centre.

To apply, please contact us via the online application portal on our website.