Position: Gardening Department Supervisor

Blue Diamond; Stoke-on-Trent; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading garden centre group located in Stoke-on-Trent is looking for a Gardening Department Supervisor. This role involves overseeing the gardening department, ensuring excellent stock presentation, and delivering superb customer service. The ideal candidate should possess strong horticultural knowledge and have previous leadership experience in a retail environment. We offer competitive salaries and opportunities for training and development in a supportive workplace setting.

Benefits

Competitive salary

Training and development opportunities

Friendly work environment

Qualifications

• Experience in a retail, garden centre, or supervisory role.
• Ability to work as part of a team.
• Experience in stock ordering and management.

Responsibilities

• Supervise and motivate a small team within the gardening department.
• Monitor stock levels and assist with ordering.
• Maintain a safe and attractive environment.

Skills

Strong horticultural knowledge

Excellent communication skills

Leadership experience

Proactive hands-on attitude

Education

Relevant horticultural qualifications

Job description

Location: Trentham Home & Gardens, part of the Blue Diamond Group

Salary: Competitive, depending on experience

An opportunity has recently arisen at our Trentham Home & Gardens.

Are you passionate about plants, gardening, and creating stunning displays that inspire? Do you thrive in a vibrant retail environment and love delivering exceptional customer service? If so, we want YOU to be part of our dynamic team!

Why Join Us?

At Trentham Home & Garden Centre, we’re more than just a garden centre — we’re a community of gardening and retail enthusiasts dedicated to excellence, innovation, and providing our customers with an unforgettable shopping experience.

Trentham Home & Gardens is also part of the Blue Diamond Group, the UK's largest Garden Centre Group in terms of turnover, having grown from a turnover of £187 million in 2019 to a turnover of over £400 million in 2025.

With 52 centres across the UK and Channel Islands, we are constantly evolving and expanding, and we want YOU to grow with us!

Our target demographic are AB1 customers, and we attract this calibre of customers by offering inspirational retailing with a point of difference: style, emotion and innovation for the home and garden, whilst providing exceptional customer service.

Our Managing Director, Alan Roper, has headed up the Group since 1999 and we pride ourselves on our exceptional staff retention and in empowering our staff to reach their full potential and enjoy a rewarding career.

The Role

As Gardening Department Supervisor, you will oversee the day-to-day running of our gardening department, ensuring stock is well-presented, creating visual and inspirational displays to inspire our customers and to help sell products. You will work closely with the Gardening Department Manager to maximise sales while maintaining the highest standards of stock, presentation and customer service.

This is a fast-paced and demanding role, but it allows for autonomy, creativity, and personal development within the department, too.

Your responsibilities

• Supervising, motivating, and supporting a small team within the gardening department
• Monitoring stock levels and assisting with ordering to meet customer demand
• Maintaining a safe, clean, and attractive environment for customers and staff
• Providing expert advice to customers and delivering excellent service
• Assisting with seasonal events and promotional displays
• Following guidelines on action points following reports and floor walks
• Printing and putting out POS material in the relevant areas

The Ideal Candidate

The ideal candidate will have:

• Strong horticultural knowledge (formal qualifications are desirable but not essential).
• Experience in a retail, garden centre, or supervisory role.
• Excellent communication and customer service skills.
• Leadership experience and success in that role.
• The ability to work as part of a team.
• Experience in stock ordering and stock management.
• Strong organisational skills and the ability to prioritise tasks.
• A proactive, hands‑on attitude, with the ability to work outside in all weather conditions.

What We Offer

• Competitive salary
• Training and development opportunities
• A friendly, supportive working environment where your skills and knowledge are valued

Please visit bluediamond.gg to find out more about us.

Apply for this vacancy

Please fill out the form on our website to apply for this vacancy. Your information will be sent to the garden centre.