Porter

Chartwells; United Kingdom; On-site; GBP 18,000 - 24,000; Full time

Job summary

A catering company in the UK is seeking a dedicated Porter for a full-time position. Responsibilities include maintaining cleanliness in public areas, assisting staff, and handling reception duties. Ideal candidates should possess strong communication skills, be adaptable, and have experience in customer care. This role offers a vibrant team culture with opportunities for career progression and employee recognition.

Benefits

Great operational training and development

Life assurance scheme

Personal Development and Training opportunities

Wellbeing strategy

Regular social events

Holiday purchase scheme

High street discount vouchers

Qualifications

• Experience delivering high quality customer care.
• Exceptional timekeeping and reliability.
• Communicate effectively and build relationships.

Responsibilities

• Assist in keeping the lobby and public areas clean.
• Help setting up rooms or moving furniture.
• Handle reception duties like booking tickets.
• Respond to customer requests.
• Run errands as needed.
• Ensure customer safety by managing signage.

Skills

Adaptability

Communication

Customer care experience

Initiative

Ability to work under pressure

Timekeeping

Job description

Porter

Join to apply for the Porter role at Chartwells Schools. We’re currently recruiting a dedicated Porter to help ensure the smooth running of operations at CH&CO on a full‑time basis, contracted to 40 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Benefits

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities – We are passionate about our growing team
• A great wellbeing strategy – including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Your Key Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Our Ideal Porter

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Job Reference: com/1811/48956001/52703542/R/BU #Chartwells

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!

Seniority level

Entry level

Employment type

Full‑time

Job function

Other

Industries

Food and Beverage Services