Policy & Consumables Lead

Card Factory plc; Wakefield; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A prominent retail company in Wakefield is looking for a Policy & Consumables Lead to oversee operational policies and consumables across stores. You'll work in a hybrid model, impacting retail success by ensuring clarity and compliance. Strong communication and stakeholder management skills are essential, along with a proactive approach to driving process improvements. This permanent role includes a competitive salary and benefits, providing a unique opportunity to shape key operational processes.

Benefits

Competitive salary

Benefits package

Hybrid working model

Qualifications

• Experience managing operational policies and/or consumables in a retail or multi-site environment.
• Strong organisational skills and attention to detail.
• Clear, confident communication of complex information.

Responsibilities

• Manage retail policies and consumables to keep stores running smoothly.
• Build and maintain supplier relationships while tracking spend.
• Collaborate with retail teams to ensure updates are communicated effectively.

Skills

Operational policy management

Supplier relationship management

Organisational skills

Data management

Stakeholder management

Job description

# Policy & Consumables Lead## About the jobThis is a role where you’ll truly make a difference – helping stores stay focused on what matters most: delivering brilliant service to customers. We’re looking for a **Policy & Consumables Lead** to join our Central Operations team – a role that’s all about keeping our stores running smoothly and setting them up for success.You’ll be joining a supportive team, enjoy hybrid working (2–3 days in our Wakefield Support Centre), and have the chance to shape processes that impact the entire retail operation.**What you’ll be doing:**You’ll lead the way in managing retail policies and consumables, ensuring everything is clear, compliant, and practical for stores. From maintaining the central policy library and coordinating reviews with key teams, to overseeing consumable ordering and supply, your focus will be on keeping processes simple and efficient. Building strong supplier relationships, monitoring performance, and tracking spend will help you spot risks and drive improvements. Collaboration is key – working with Retail Comms and Helpdesk to ensure updates are clear and timely, while always looking for smarter, more effective ways to support our stores.**What we’re looking for:*** Experience managing operational policies and/or consumables in a retail or multi-site environment.* Strong organisational skills and attention to detail.* Clear, confident communication – you’ll make complex information simple and store-friendly.* A proactive, collaborative approach with great stakeholder management skills.* Comfortable working with data, spend trackers, and supplier contacts.The following content displays a map of the job's location.| OpenStreetMap contributors### Policy & Consumables Lead* **Salary** Competitive salary and benefits package* **Frequency** Annual* **Job Reference** cardfac/TP/1803145/30563* **Contract Type** Permanent* **Working Hours** 37.5* **Closing Date** 07 January, 2026* **Location** Century House Brunel Road Wakefield 41 Industrial Estate, United Kingdom* **Posted on** 08 December, 2025