Platform Specialist (Metabase) Payplan

PayPlan Partnership Limited; Grantham; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A data insight solutions provider in Grantham is looking for a Platform Specialist to lead the rollout of Metabase across the organisation. This hybrid role involves consolidating reports, designing dashboards, and mentoring colleagues in data-driven decision-making. You should have proven experience in implementing BI tools and strong communication skills. The position offers a supportive environment, opportunities for growth, and various employee benefits. Join us to make a meaningful impact while enjoying your work.

Benefits

Free on-site parking

Subsidised Gym Membership

Cycle to work scheme

2 charity days a year

Access to an in-house Financial Advisor

24/7 Employee Assistance Programme

Qualifications

• Proven experience in rolling out Metabase across an organisation.
• Ability to act as a trainer/mentor, upskilling colleagues in BI tools.
• Experience consolidating and migrating reports/dashboards from legacy systems.
• Strong analytical and problem-solving skills, with attention to detail.
• Ability to work independently and take ownership of platform success.

Responsibilities

• Be a major player in the rollout and implementation of Metabase.
• Consolidate pre-existing reports and dashboards into Metabase.
• Design, build, and maintain dashboards, scheduled reports, and automated insights.
• Act as the Metabase SME, advising on best practices, governance, and optimisation.
• Upskill and mentor team members to use Metabase effectively.

Skills

Rolling out Metabase

Trainer/mentor experience

Consolidating reports

Analytical skills

Excellent communication skills

Tools

Oracle databases

Python

Jupyter notebooks

Job description

Location: Grantham (Onsite 2 days a week, 3 days working from home)

Hours: Full Time, Monday-Friday, 40 hours per week (35 working hours and a paid 1 hr lunch break a day)

What would you be doing as a Platform Specialist here at PayPlan?

Payplan is embarking on a major transformation of its data insight capabilities under the direction of our new CTO. At the heart of this transformation is Metabase, our chosen BI platform. We are seeking a Platform Specialist who will act as the company’s Subject Matter Expert (SME) in Metabase — leading its rollout, ensuring adoption across the organisation, and unlocking its full potential.

This is a pivotal role: you will help consolidate existing reports and dashboards into Metabase, design new ones, and guide the team in best practices. You’ll be the go-to person for all things Metabase, helping us embed data-driven decision‑making into the business.

Working Arrangement

• This is a hybrid role, requiring 2 days per week in the Grantham office.
• For the ideal candidate, there is potential to transition to a fully remote arrangement after the first 12 months, once the platform rollout and team upskilling are firmly established.

As a Platform Specialist here at PayPlan you will:

• Be a major player in the rollout and implementation of Metabase across the organisation.
• Consolidate pre-existing reports and dashboards into Metabase, ensuring consistency and accuracy.
• Design, build, and maintain dashboards, scheduled reports, and automated insights.
• Act as the Metabase SME, advising on best practices, governance, and optimisation.
• Upskill and mentor team members to use Metabase effectively, fostering a self‑service analytics culture.
• Partner with stakeholders to translate business needs into actionable dashboards and queries.
• Collaborate with IT and data teams to integrate Metabase with existing systems and data sources.
• Document processes, standards, and training materials for ongoing use.
• Stay current with Metabase updates and BI trends, proactively recommending improvements.

You will have:

• Proven experience in rolling out Metabase across an organisation
• Ability to act as a trainer/mentor, upskilling colleagues in BI tools.
• Experience consolidating and migrating reports/dashboards from legacy systems.
• Knowledge of Oracle databases (desirable).
• Familiarity with Python and Jupyter notebooks (beneficial).
• Strong analytical and problem‑solving skills, with attention to detail.
• Excellent communication skills to bridge technical solutions with business needs.
• Ability to work independently and take ownership of platform success.

What We Offer

• A unique opportunity to shape the future of data insight at Payplan.
• Direct influence on how the organisation leverages BI tools.
• Exposure to strategic projects under the guidance of the Head of Data Insight and CTO.
• A collaborative environment where your expertise will make an immediate impact.

Who are PayPlan?

We believe that everyone should be treated with empathy and respect, especially when dealing with sensitive financial situations. Our goal is to help people who are in debt by providing them with free debt advice and solutions tailored to their individual circumstances. We are proud to help and support our clients through their journey and in turn are committed to making a positive impact on their lives.

Why work at PayPlan?

We are dedicated to making a difference in the lives of those in need and we would love for passionate, empathetic and understanding colleagues to join us in our mission. If you are customer‑focused, an excellent communicator with good listening skills, and share our values of empathy, respect, and making a positive impact, then we would love for you to be a part of our team. With access to a range of employee benefits, a supportive work culture, and opportunities for personal and professional growth, we offer more than just a job – we offer a rewarding career. Come join us and make a difference in people’s lives whilst enjoying what you do!

If this sounds like the role for you, apply now or get in touch if you’d like further information. If you require any adjustments to assist you in applying, please contact the HR team at PayPlan.

Your application matters to us. Every application we receive is manually reviewed by our recruitment team — we do not use AI or automated systems to screen candidates. We’re committed to giving each applicant fair and thoughtful consideration.

Key Benefits

• Free on‑site parking at all our office locations
• Subsidised Gym Membership with local gym
• Cycle to work scheme
• Referral scheme – you can be rewarded for referring friends and family to join the team too!
• 2 charity days a year for our employees to use for a charity close to them
• Access to an in‑house Financial Advisor
• Access to our 24/7 Employee Assistance Programme
• Dedicated Wellbeing Champions across the business with wellbeing rooms at all office locations
• Access to JAAQ at work – a Mental Wellbeing Platform giving you access to videos and support whenever you need it
• Health Med Wellness – Wellness and Performance hub
• Discounts on many Highstreet stores
• Enhanced benefits for long‑serving employees, including additional holiday and much more

Apply now