Plant Operations Administrator

Pelham Group; Waterlooville; On-site; GBP 20,000 - 25,000; Full time

Job summary

A personal care product manufacturer in Waterlooville is seeking a Plant Operations Administrator. This full-time entry-level position is vital for supporting plant operations, ensuring compliance with GMP, and assisting with planning processes. The ideal candidate is organized, detail-oriented, and proficient in Microsoft Office and ERP systems, capable of managing multiple priorities effectively.

Qualifications

• Experience in an administrative role within a technical environment, GMP experience advantageous.
• Clear communicator with strong interpersonal and stakeholder coordination skills.
• Proactive, solutions-focused mindset with a commitment to supporting operational excellence.

Responsibilities

• Provide comprehensive administrative support to the Head of Plant Operations.
• Maintain accurate operational records, logs, and documentation.
• Assist in the collation and distribution of planning reports.

Skills

Organisational skills

Attention to detail

Microsoft Office (Excel, Word, PowerPoint)

Interpersonal skills

Ability to manage multiple tasks

Tools

ERP/MRP systems

Job description

The Plant Operations Administrator is a vital support role within the Plant Operations function at Pelham. Working closely with the Head of Plant Operations and cross‑functional teams, this position ensures the smooth, efficient, and compliant administration of all plant operational activities. The role is responsible for coordinating documentation, maintaining GMP and ISO 22716‑compliant records, supporting planning processes, and ensuring seamless communication across the business. This role requires exceptional organisational skills, strong attention to detail, and the ability to manage multiple priorities in a fast‑paced technical environment.

Key Responsibilities

Operational Administration

• Provide comprehensive administrative support to the Head of Plant Operations and wider operational teams.
• Maintain accurate operational records, logs, and documentation in line with ISO 22716 (GMP for Cosmetics) requirements.
• Prepare and update standard operating documents including reports, SOPs, work instructions, presentations, KPIs, and meeting minutes.
• Support the coordination of internal audits, external audits, and regulatory inspections.

Planning Support

• Assist in the collation and distribution of daily, weekly, and monthly planning reports and communication.
• Support the Plant Operations teams with data entry into MRP/ERP systems, including schedule updates and material movements.
• Help launch and coordinate the Sales, Inventory & Operations Planning (SIOP) documentation process, ensuring timely consolidation of inputs from key stakeholders.
• Track schedule changes and proactively communicate updates to relevant teams.

Compliance & Documentation Control

• Ensure controlled documents are created, maintained, reviewed, updated, and archived in accordance with GMP and QMS procedures.
• Support the management of training records, competency matrices, operational SOPs, work instructions, forms and policies.
• Monitor and maintain compliance logs such as cleaning records, equipment logs, batch documentation, and calibration records.
• Ensure all CAPA, NCR, OOS and deviation documentation is completed with actions closed in a timely manner.
• Assist in working towards a paperless process across Plant Operations.

Communication & Coordination

• Act as a key coordination point between Plant Operations staff and the wider business.
• Organise operational meetings, prepare agendas, record actions, and track follow‑up items.
• Facilitate communication of plant notices, operational updates, and compliance reminders.
• Champion Health & Safety best practices in line with UK HSE regulations.
• Support continuous improvement (CI) initiatives by raising ideas for improvement, collecting data, maintaining CI logs, and assisting with documentation.
• Champion site‑wide adoption of structured processes, data integrity, and administrative best practices.
• Contribute to operational excellence by identifying administrative inefficiencies and suggesting improvements.
• Act as delegate in the absence of the Head of Plant Operations.

Experience and Qualifications

• Experience in an administrative role within a technical environment (GMP experience advantageous).
• Strong organisational skills with exceptional attention to detail.
• Competent in Microsoft Office (Excel, Word, PowerPoint) and comfortable working with ERP/MRP systems and AI.
• Clear communicator with strong interpersonal and stakeholder coordination skills.
• Ability to manage multiple tasks, prioritise effectively, and work against tight deadlines.
• Proactive, solutions‑focused mindset with a commitment to supporting operational excellence.
• Ambitious and determined with a desire to take on extra responsibility and development opportunities.
• Great sense of humour and comfortable interfacing with all staff and stakeholders.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Information Technology

Industries

• Personal Care Product Manufacturing