Pet Care Concierge - Veterinary Front Desk

Kernow Vet Group; Bangor; On-site; GBP 20,000 - 25,000; Full time

Job summary

A veterinary service provider in Bangor is seeking a Veterinary Receptionist to manage client interactions and appointments. This full-time role requires delivering exceptional customer service and maintaining accurate records for clients and their pets. The candidate should thrive in a team environment and possess multitasking skills, with prior experience in a veterinary context being a plus. The position offers competitive benefits including substantial annual leave and opportunities for professional development.

Benefits

6.6 weeks annual leave

Additional leave for birthdays

Enhanced family-friendly policies

Cycle to work scheme

Wellbeing initiatives

Discounted staff pet care

Qualifications

• Prior experience in a fast-paced veterinary or comparable environment.
• Adept at managing sensitive and confidential information.
• Ability to meet tight deadlines.

Responsibilities

• Greet clients and their pets in person and over the phone.
• Manage appointment scheduling, including booking and confirming.
• Maintain accurate client and patient records.

Skills

Client-focused service

Multitasking

IT systems proficiency

Job description

A veterinary service provider in Bangor is seeking a Veterinary Receptionist to manage client interactions and appointments. This full-time role requires delivering exceptional customer service and maintaining accurate records for clients and their pets. The candidate should thrive in a team environment and possess multitasking skills, with prior experience in a veterinary context being a plus. The position offers competitive benefits including substantial annual leave and opportunities for professional development.