Pet Care Client Advisor

Vets4Pets Limited; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A veterinary practice in Northampton seeks a dedicated individual to provide exceptional customer service to clients and care for their pets. You will be the welcoming face at the practice, helping to build lasting relationships while managing bookings and payments. The ideal candidate will have a passion for service, a calm demeanor, and enthusiasm for pets. This full-time position includes weekend work and offers various employee benefits, including discounts and career development opportunities.

Benefits

20% discount at Vet Group

Access to discounts and cashbacks

In-house career development opportunities

Pension

Holiday allowance

Qualifications

• Ability to provide exceptional client service and support.
• Skills in managing an online booking system.
• Experience in a veterinary practice is desirable but not essential.

Responsibilities

• Provide exceptional service to clients and care for their pets.
• Build strong relationships with clients and the practice team.
• Manage payments and future bookings.

Skills

Customer service skills

Computer literacy

Ability to build relationships

Calm and attentive demeanor

Enthusiasm for service

Job description

A veterinary practice in Northampton seeks a dedicated individual to provide exceptional customer service to clients and care for their pets. You will be the welcoming face at the practice, helping to build lasting relationships while managing bookings and payments. The ideal candidate will have a passion for service, a calm demeanor, and enthusiasm for pets. This full-time position includes weekend work and offers various employee benefits, including discounts and career development opportunities.