Personal Medical Secretary

Merseywestlancs; Chorley; On-site; GBP 22,000 - 28,000; Full time

Job summary

A regional healthcare provider in Chorley is seeking a Medical Secretary to provide comprehensive support to Consultants and Specialty Teams. This role involves managing diaries, arranging appointments, operating filing systems, and typing clinical correspondence. The ideal candidate will demonstrate initiative and maintain confidentiality. A background in healthcare administration or similar roles is preferred, and excellent communication skills are essential to interact effectively with medical staff and patients. This position contributes to the efficient operation of a busy medical environment.

Responsibilities

• Provide comprehensive service to the Consultant and Specialty Team.
• Keep diary up to date and arrange appointments.
• Type dictation from audio transcription of clinical correspondence.
• Support Consultant in non-clinical activities.
• Deal with enquiries from patients and colleagues.

Job description

We want talented and enthusiastic people from all backgrounds to join #TeamMWL, with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations.

Whatever you’re looking for in your career, you’ll find it here at MWL.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third‑party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Job overview

To provide a comprehensive service to the Consultants and Specialty Teams with the minimum of supervision. Organise your workload and co‑ordinate activities with other Medical Secretaries to ensure that an efficient service is provided. It is essential that you should exercise initiative commensurate with the role and it is vital that confidentiality is maintained at all times.

The JD & PS are currently under AfC review and are subject to change

Previous applicants need not apply

Main duties of the job

To provide a comprehensive service to the Consultant and Speciality Team including nurse clinicians.

• Keep diary up to date, arrange appointments and arrange travel and accommodation.
• Operate an effective bring forward system and filing system.
• Type dictation from audio transcription of clinical correspondence and documentation, ensuring all letter and workflow processes are adhered to and Standard Operating Procedures are followed.
• Check against clinical letters to ensure appropriate follow‑up arrangements/investigations are in place. Rectify if not.
• Support Consultant in non‑clinical activities/Clinical Director role by preparing presentation documents using relevant packages and arranging meetings, circulate agenda/supporting papers as appropriate, and taking minutes at meetings.
• Ensure appropriate personnel are informed of consultant annual/study leave. Amend clinic/theatre lists/forms appropriately. Keep Consultants informed of junior doctor leave could have an effect on the service.
• Work from initiative using own judgement, acquired knowledge and tact to deal with queries and resolve situations or referring to appropriate person.
• Deal with enquiries either on the telephone or face to face from patients, consultants, junior doctors and colleagues in an appropriate manner.
• Ensure all correspondence relating to patient care is acted upon in a timely manner and that investigations are signed by Consultants or team and are dealt with in accordance with Trust policy.

Working for our organisation

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Inj