PCN General Practice Assistant

Haringey GP Federation; Rugby; On-site; GBP 26,000 - 28,000; Full time

Job summary

A health organization in the UK is seeking a motivated General Practice Assistant to join their team. This role includes supporting GPs with administrative tasks, assisting with clinical observations, and improving patient experiences. Candidates should have prior experience in healthcare settings, possess excellent customer service skills, and be competent in Microsoft Office applications. A full driving license and the ability to work flexibly across practices are required. This position offers a salary between £26,756 to £27,804 per year.

Benefits

On-site parking

Flexible hours

Training and support

Qualifications

• Experience working in a health or social care setting.
• Familiarity with referral processes within primary care.
• Competence in full Health Care Assistant duties.

Responsibilities

• Arranging appointments and referrals for patients.
• Completing forms and core elements for GP approval.
• Preparing patients for consultations.

Skills

Excellent customer service

Good computer skills

Knowledge of primary care

Ability to work with confidential information

Education

Grade A-C in GCSE Maths and English

GPA Certificate

Diploma in Health and Social Care or equivalent

Tools

Microsoft Office

EMIS

Job description

Rugby Health PCN is looking for a motivated and compassionate applicant to join our team of General Practice Assistants - this is a great opportunity to be part of the changing face of Primary Care by supporting clinicians and helping patients - you'll be making a real difference by improving the patient experienceISH this surgery. Applicants must have experience working within the NHS, have good computer skills and offer excellent customer service.

The General Practice Assistant position is designed to support our GPs взрослых the smooth running of clinics by predominantly covering administrative tasks and, if needed, some basic clinical duties,ГУ enabling them to make the best use of consultation time and improve the patient experience.

Our ideal candidates will have experience of working in a health or social care setting and be able to demonstrate an excellent understanding of patient care needs, sound administrative skills, and be competent in the use of Microsoft Office applications.

As you will be based at one of our 12 GP Practices, you will report to the Practice Manager, and be part of the Practiceteam, with a dedicated GP clinical mentor (during training period, for applicants who have not completed the Competency Framework).

Candidates should have a full driving licence and access to a vehicle as flexibility is required to be mobile across our network if required.

Interviews will take place towards the end of January.

Main duties of the job

This is primarily an administrative role and duties may include:

• Arranging appointments, referrals, tests and follow-up appointments of patients for example:
• Sorting clinical post and prioritising for the GP. Signposting some post to other members of staff; and extracting information from clinical letters that needs coding; adding this to patient notes.
• Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, and benefits agency forms etc.
• Explaining treatment procedures to patients.
• Helping the GP liaise with outside agencies e.g., getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s);
• Supporting with QOF reviews

Depending on the needs of the individual practice, there may also be opportunity for some clinical duties, which may include:

• Completing simple clinical observations /investigations as directed locally, such as dipstickurine, taking blood pressure, ECG, phlebotomy.
• Supporting the GP with immunisations/wound care.
• Preparing patients prior to going in to see the GP, taking a brief history and basic readingsin readiness for the GP appointment.

Other duties may also be added where they are required by the individual practice and after appropriate training has been undertaken.

About us

Right to work checks

All applicants invited for interview will need to prove their right to work in the UK at the interview stage

We are not able to offer sponsorship for this role.

Rugby Health is a private company limited by shares, whollyowned by all the Rugby GP practices. As a GP led organisation, we represent 12GP practice shareholders and cover over 125,000 patients. We describe our work as building on the coreof current primary care services and enable greater provision of proactive,personalised, coordinated and more integrated health and social care. Our aimis to move from reactively providing appointments to proactivelyoned caring for thepeople and communities we serve.

Why Work For Us?

On-site parking at GP practices

Flexible hours and working arrangements considered from day 1

(minimum of 4 days per week for part-time)

Dynamic and adaptable team

Training and support, enabling you to develop within the role as you will be actively supported to complete the required GPA Skills Certificate, which is a 6-9 month competency based framework. This may be delivered in-house through the individual practice, or as part of an accredited programme.

Job responsibilities

The attached Job Description has a full description of the duties and responsibilities of this role.

Duties and Responsibilities

Arranging appointments, referrals, tests and follow-up appointments of patients for example:

Sorting clinical post and prioritising for the GP. Signposting some post to other members of staff; and extracting information from clinical letters that needs coding; adding this to patient notes.

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, and benefits agency forms etc.

Completing simple clinical observations /investigations as directed locally, such as dipstick urine, taking blood pressure, ECG, phlebotomy.

Supporting the GP with immunisations/wound care.

Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.

Explaining treatment procedures to patients.

Helping the GP liaise with outside agencies e.g., getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s);

Supporting with QOF reviews.

Track and record evidence of experience against the national competency framework.

Inform the lead GP of any concerns regarding their role and request professional development as needed.

Be aware of their own professional boundaries and what to do when they are reached.

Participate in an annual individual performance review.

Any other duties as may be requested by the Clinical Lead or Operations Director of the PCN

If required by the Practice, duties can include:

Assisting the practice management team with ordering supplies, liaising with vaccinemanufacturers, taking minutes of practice meetings

Assisting the digital scanning team with clinical correspondence filing

Assisting the reception team at busy times with arriving patients, booking appointments forpatients, retrieving paperwork for collection.Supporting the prescription clerk team with repeat prescription requests.

Assisting the medical reports team with Subject Access Requests and preparing notes/reports for clinicians to process.

With more training and where required by the Practice:

Processing clinical results relating to breast screening and cervical screening and other national screening programmes.

Summarising medical records for newly registered patients (Read/Snomed codes)

Summarising basic incoming clinical correspondence

Person Specification

Qualifications

• Grade A-C in GCSE Maths and English, or
• equivalent (i.e L2 Functional Skills in English and Maths)
• GPA Certificate
• Diploma in Health and Social Care or
• equivalent or Care Certificate

(volume? yeah it's correct)

Knowledge and Skills

• A good knowledge of primary care/community health /social care
• systems
• Ability to communicate effectively and professionally with both patients and colleagues
• Ability to work with confidential sensitive information and understand boundaries
• Competent and confident in the use of Microsoft Office
• applications
• Awareness of medical terminology
• Ability to think on feet
• Knowledge of referral processes within primary care
• Knowledge of clinical coding

Experience

• Experience in General Practice/Primary Care or Healthcare
• setting
• Administrative experience and good organisational skills
• Experience of handling data with a high level of accuracy
• Competence in full Health Care Assistant duties
• Experience in using EMIS
• Experience of carrying out ECGs, phlebotomy and lifestyle checks

Personal Attributes

• Demonstrates values and behaviours that promote collaborative working
• Able to apply confidentiality, tact and diplomacy in conducting the duties required of this role
• Able to operate independently
• Can manage a workload effectively
• Willing to work in the best interest of the patient
• Compassionate and positive attitude

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Rugby Health Limited

Address themselves.

This role will be based at one of our 12 practices across the PCN Network

£26,756 to £27,804 a yearWTE (trainee salary rising to qualified salary)

Contract

Permanent

Working pattern لدي>

Reference number

A5360‑26‑0000

Job locations

This role will be based at one of our 12 practices across the PCN Network