Payment Executive

TouchNet Information Systems, Inc.; Stockport; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading payment solutions company in Stockport is seeking a Sales Representative responsible for selling merchant services to businesses. The role involves managing a client portfolio, identifying new sales opportunities, and maintaining customer records in SalesForce. Candidates should have a high school diploma and at least two years of relevant experience, preferably in B2B sales. Strong communication skills and knowledge of the payments industry are essential. This position offers opportunities to deepening client relationships and grow professionally.

Qualifications

• Must have a strong understanding of the merchant payment industry.
• Effective listener and communicator to establish customer relationships.
• Ability to manage a portfolio of clients and identify new opportunities.

Responsibilities

• Responsible for selling merchant services offerings.
• Manage client portfolios and ensure thorough planning.
• Maintain client records and drive sales pipeline.

Skills

Understanding of merchant payment industry

Effective communication

Problem-solving

Education

High School Diploma or Equivalent

Tools

SalesForce.com

Job description

Summary of This Role

Responsible for selling merchant services offerings to businesses. Activities include pricing, customer segmentation, customer presentations, account sign-up and activation, and account management. Answers inbound customer calls regarding product and service information, and identifies upselling opportunities from such calls. Accepts orders, closes sales, maintains customer records, and completes required documentation.

What Part Will You Play?

• Manages a portfolio of clients at significant revenue and identifies new opportunities. Telephones prospects, qualifies leads, and drives them through the pipeline, ensuring thorough planning, account qualification, and needs analysis at all levels. Responds to customer requests, gives online presentations, and closes additional sales to deepen client relationships.
• Maintains client records in the CRM (SalesForce.com), including notes, interactions, contact information, and reports management.
• Develops knowledge of the current product portfolio and the payments industry.

What Are We Looking For in This Role?

Minimum Qualifications

• High School Diploma or Equivalent
• Typically Minimum 2 Years Relevant Experience
• Related Experience

Preferred Qualifications

• Typically Minimum 2 Years Relevant Experience
• B2B sales experience, cold calling experience, demonstrated successful performance in a previous sales job

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge – substantial understanding of the job and applying knowledge to complete a wide range of tasks.
• Job Complexity – works on assignments from routine to moderately difficult, requiring decision-making and recommendations.
• Supervision – normally receives little instruction on daily work, general instructions on new assignments.
• Industry Knowledge – expert knowledge of the merchant payment industry.
• Decision Maker – advanced problem solver who acts quickly to resolve issues.
• Communication – effective listener and communicator who establishes long-lasting customer relationships.