Patient Services Coordinator - Front Desk & Clinic Ops

NHS; Plymouth; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading diagnostics provider in the UK is seeking a Patient Services Officer to enhance the patient experience. This role involves administrative support, maintaining clinic standards, and liaising with patients and the team. The ideal candidate will have previous administrative experience, strong communication skills, and an understanding of NHS standards. It's based at Tor View Clinical Rooms (Exeter) with ad hoc travel to Plymouth. The position ensures a welcoming environment for all patients and supports service delivery.

Qualifications

• Previous administrative experience required.
• Experience within a healthcare setting preferred.

Responsibilities

• Welcoming patients and managing appointment queries.
• Ensure accurate entry of patient information.
• Monitor and restock supplies.

Skills

Strong communication and organisational skills

Ability to work independently

Understanding of NHS standards

Job description

A leading diagnostics provider in the UK is seeking a Patient Services Officer to enhance the patient experience. This role involves administrative support, maintaining clinic standards, and liaising with patients and the team. The ideal candidate will have previous administrative experience, strong communication skills, and an understanding of NHS standards. It's based at Tor View Clinical Rooms (Exeter) with ad hoc travel to Plymouth. The position ensures a welcoming environment for all patients and supports service delivery.