Parts Advisor | Automotive Parts Advisor | Motor Vehicle Parts Specialist | Aftersales

Holdcroft Motors Ltd; Hanley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive company in Hanley is seeking a dynamic Parts Advisor to enhance their parts team. The role focuses on maximising parts sales and building strong customer relationships in a fast-paced environment. Candidates should have prior experience in a parts role, excellent communication skills, and IT proficiency. This permanent position offers an excellent base salary plus the potential for uncapped bonuses. Join the team in Hanley and contribute to the dealership's success.

Qualifications

• Previous experience working within a parts role is preferable.
• Excellent communication skills, both written and verbal.
• A strong knowledge and understanding of working in a parts environment.
• Proficiency in IT and computer systems.
• A well-organised approach to manage a high workload efficiently.
• A valid UK driving licence.

Responsibilities

• Maximise parts sales and profitability by providing accurate quotes.
• Demonstrate attention to detail while completing cost control duties.
• Maintain and develop relationships with trade customers.
• Liaise with manufacturers for approvals.
• Keep product knowledge up to date.
• Handle payments and ensure documentation aligns with policies.

Skills

Customer-Service-Skills

Computer-Literate

parts-knowledge

Job description

Parts Advisor | Automotive Parts Advisor | Motor Vehicle Parts Specialist | Aftersales

Parts Advisor | Automotive Parts Advisor | Motor Vehicle Parts Specialist | Aftersales

Location: Hanley, Stoke on Trent

Salary: Excellent base salary with OTE £30,000 (uncapped bonus!)

Holdcroft Motor Group is looking for a dynamic Parts Advisor to join our successful parts team in Hanley. If you're ready to maximise parts sales, build strong customer relationships, and thrive in a fast-paced environment, this is the perfect opportunity for you.

As a Parts Advisor, you'll be the key to our parts department's success. Your role will involve maximising sales and profitability through strong communication and expert advice. Your key responsibilities will include:

• Maximising parts sales and profitability by providing accurate quotes and advice to service and trade customers.
• Demonstrating a high attention to detail and accuracy while completing all cost control duties and recording customer requirements.
• Maintaining and developing external relationships with trade customers.
• Liaising with manufacturers and external warranty providers to secure specific information and approval.
• Keeping your product knowledge up to date with market research and in-house training.
• Handling all payments and ensuring all documentation aligns with manufacturer and dealership policies.

We're looking for a highly motivated individual with a solid background in parts and a passion for customer service:

• Previous experience working within a parts role is preferable.
• Excellent communication skills, both written and verbal, for all levels of customers and staff.
• A strong knowledge and understanding of working in a parts environment.
• Proficiency in IT and computer systems.
• A well-organised approach and the ability to manage a high workload efficiently.
• A valid UK driving licence.

If you believe you have the skills and experience to become a successful Parts Advisor, we would love to hear from you. Apply now to join our team at Holdcroft in Hanley!

Job type Permanent Posted 2025-12-10T00:00:00 7 days ago

Skills

• Customer-Service-Skills
• Computer-Literate
• parts-knowledge