Sales & Hot Food Assistant

Sewell Group; South Cave; On-site; GBP 10,000 - 40,000; Part time

Job summary

A retail service company in South Cave is seeking a dedicated customer service associate to provide exceptional support to customers. This role involves monitoring the store environment, assisting with stock handling, and ensuring a clean and tidy site. Candidates should be enthusiastic, team players with strong interpersonal skills. This position offers flexible shifts, competitive pay, and benefits including weekly payments and retail discounts.

Benefits

Up to £13.10 per hour

Up to £500 bonus opportunity

10% in-store discount

Access to retail discounts

Free support through GroceryAid

Five paid volunteering days

Qualifications

• Strong interpersonal skills required for customer interactions.
• Ability to work independently and as part of a team.
• Flexible to support the team with holiday cover.

Responsibilities

• Provide world-class customer service.
• Monitor the store and forecourt.
• Handle cash and serve customers.

Skills

Customer service

Teamwork

Initiative

Flexibility

Job description

Shifts: Tuesday 6pm-10pm, Wednesday 5.30pm-10pm, Friday 5.30pm-10pm, Sunday 6am-11.30am (bake shift)

Site Location: Brough Road, South Cave, East Yorkshire, HU15 2DA

Hours of work: 18.5 per week

What you'll be doing:

• Providing world‑class customer service
• Monitoring the store and forecourt
• Authorising fuel pumps and serving customers
• Handling cash
• Cleaning the kitchen
• Preparing food
• Assisting with stock, such as deliveries, re‑stocking shelves, rotating stock, date checking
• Providing advice to customers on shop products, services and offers
• Keeping the whole site looking clean and tidy at all times
• Be aware of security within the store and on the forecourt
• Providing support and cover for holidays and sickness when required
• Regular training to support your role development

Who you'll be:

• Great with people and a team player
• Passionate about customer service
• Flexible and keen to support the team when needed – including the odd bit of holiday & absence cover
• ‘Hands on' and can use their own initiative
• Positive, approachable, and professional
• Friendly and engaging
• A team player who can also work independently
• Keen to learn more and develop further skills
• Some sites/shifts include lone working

For more information get in touch with the People Team ([e-mail])

Benefits

• Up to £13.10 per hour, paid weekly
• Up to £500 bonus opportunity per year
• 10% in‑store discount
• Access to thousands of big brand retail discounts (including cinema tickets, groceries, travel, day trips and many more)
• Free emotional, practical & financial support through GroceryAid
• Length of service, big birthday & milestone celebrations
• Five paid volunteering days per year
• Plus many more