Part-Time Optical Assistant: Customer Care Specialist

Specsavers; Woking; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading optical retail company in Woking is seeking a proactive Optical Assistant. You will utilize your customer service skills and optical knowledge in a supportive team environment. Ideal candidates have previous experience in customer service, preferably in optics. This part-time role offers flexible hours and competitive pay, along with a variety of perks including discounts and additional paid leave. Join a compassionate team dedicated to providing exceptional service and support to every customer.

Benefits

Up to £12.41 per hour

Pension scheme with employer contribution

Specsavers Perks portal

WeCare employee support service

Headspace app subscription

Eyecare and hearcare discounts

Additional paid day off on birthday

Enhanced family leave and sick pay

Qualifications

• Previous experience in a fast-paced customer service environment.
• Experience in optics business.
• Basic knowledge/experience of optical and/or Audiology terminology.

Responsibilities

• Provide exceptional customer service in store.
• Support team collaboration and store environment.
• Assist customers with optical products and services.

Skills

Customer service experience

Optics experience

Knowledge of optical terminology

Job description

A leading optical retail company in Woking is seeking a proactive Optical Assistant. You will utilize your customer service skills and optical knowledge in a supportive team environment. Ideal candidates have previous experience in customer service, preferably in optics. This part-time role offers flexible hours and competitive pay, along with a variety of perks including discounts and additional paid leave. Join a compassionate team dedicated to providing exceptional service and support to every customer.