Part-Time Multiskilled Banking Advisor | Walton-on-Thames

Nationwide Building Society; England; On-site; GBP 22,000 - 28,000; Part time

Job summary

A leading financial institution is seeking a part-time Customer Representative in Walton-on-Thames. This role involves providing excellent customer service through various channels, including in-person transactions and phone support. The representative will handle inquiries and assist customers in using digital banking tools. Ideal candidates should be empathetic and skilled in communications. This permanent position requires 14 hours of work per week, requiring a 45-minute commute to the branch.

Benefits

Private medical insurance

Competitive pension scheme

Annual performance-related bonus

Paid volunteering days

Life assurance

Qualifications

• Ability to handle customer queries via phone and in-person.
• Comfortable using digital banking tools.
• Team player with strong interpersonal skills.

Responsibilities

• Support customers with transactions and queries.
• Handle inbound calls for banking support.
• Provide exceptional customer service across channels.

Skills

Customer service

Communication

Digital tools

Job description

A leading financial institution is seeking a part-time Customer Representative in Walton-on-Thames. This role involves providing excellent customer service through various channels, including in-person transactions and phone support. The representative will handle inquiries and assist customers in using digital banking tools. Ideal candidates should be empathetic and skilled in communications. This permanent position requires 14 hours of work per week, requiring a 45-minute commute to the branch.