Part-Time Keyholder — Sutton | Lead & Delight Guests

Merkur Casino UK; Sutton; On-site; GBP 10,000 - 40,000; Part time

Job summary

A reputable gaming establishment in Sutton is looking for a Keyholder to manage venue operations on a part-time basis. This role involves opening and closing the venue, ensuring high standards of housekeeping, and monitoring customer behavior to provide a superior gaming experience. Candidates must have excellent communication skills and a passion for customer service, along with some experience in retail or hospitality. This position offers flexible hours, a competitive pay rate, and opportunities for career progression.

Benefits

28 days holiday

Quarterly Bonus Scheme

Career Progression Opportunities

Contributory Pension Scheme

Employee assistance programme

Qualifications

• Experience in retail, hospitality, or the gambling sector preferred.
• Ability to work weekends and Bank Holidays.
• Keen to learn and support training of others.

Responsibilities

• Open, trade, and close the venue in the absence of management.
• Maintain high housekeeping standards.
• Monitor customer behavior and report issues.
• Ensure compliance with health and safety procedures.

Skills

Excellent communication skills

Cash handling experience

Customer service focus

Teamwork

Flexibility

Job description

A reputable gaming establishment in Sutton is looking for a Keyholder to manage venue operations on a part-time basis. This role involves opening and closing the venue, ensuring high standards of housekeeping, and monitoring customer behavior to provide a superior gaming experience. Candidates must have excellent communication skills and a passion for customer service, along with some experience in retail or hospitality. This position offers flexible hours, a competitive pay rate, and opportunities for career progression.