Part-Time Customer Expert – Perth Branch

Nationwide Building Society; Perth; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading building society in the UK is seeking a Customer Representative for their branch in Perth. This part-time role involves providing exceptional customer service, supporting transactions, and assisting with product applications. The ideal candidate should be empathetic, digitally savvy, and enjoy collaborating with a team. Comprehensive training will be provided to ensure success in delivering top-notch service across various channels. Join a company committed to making a positive impact on customers' lives.

Benefits

Private medical insurance

Competitive pension scheme

Performance related bonus

Training and development opportunities

Life assurance

Paid volunteering days

Qualifications

• Ability to empathize with customers and understand their needs.
• Comfortable using digital tools and applications.
• Willingness to adapt communication style to diverse customers.

Responsibilities

• Support customers with transactions and product applications.
• Handle inbound customer calls and queries across various channels.
• Work collaboratively with team members to enhance customer experience.

Skills

Customer service

Digital tool proficiency

Team collaboration

Job description

A leading building society in the UK is seeking a Customer Representative for their branch in Perth. This part-time role involves providing exceptional customer service, supporting transactions, and assisting with product applications. The ideal candidate should be empathetic, digitally savvy, and enjoy collaborating with a team. Comprehensive training will be provided to ensure success in delivering top-notch service across various channels. Join a company committed to making a positive impact on customers' lives.