Part-Time Customer Advocate - Eastbourne

Nationwide Building Society; Eastbourne; On-site; GBP 12,000 - 15,000; Part time

Job summary

A leading building society is seeking a part-time Customer Representative in Eastbourne to provide outstanding service through various channels, including in-person, online, and via phone. The role involves handling transactions, supporting product applications, and ensuring a positive experience for customers. Candidates should be comfortable with digital tools and demonstrate strong communication skills. Join a company that values its customers and offers a supportive working environment.

Benefits

Private medical insurance

Competitive pension

Performance-related bonus

Career training and development

Salary sacrifice scheme benefits

Life assurance

Health and wellness options

Paid volunteering days

Qualifications

• Must be comfortable using digital tools and applications.
• Experience in customer-facing roles is advantageous.
• Ability to adapt communication style to different customers.

Responsibilities

• Support customers in-person and through various channels.
• Handle transactions and educate customers on digital banking.
• Work collaboratively with team members to provide excellent service.

Skills

Customer service skills

Digital literacy

Teamwork

Communication skills

Job description

A leading building society is seeking a part-time Customer Representative in Eastbourne to provide outstanding service through various channels, including in-person, online, and via phone. The role involves handling transactions, supporting product applications, and ensuring a positive experience for customers. Candidates should be comfortable with digital tools and demonstrate strong communication skills. Join a company that values its customers and offers a supportive working environment.