Part-Time Administrator

Castle Employment Agency Ltd; York and North Yorkshire; On-site; GBP 60,000 - 80,000; Part time

Job summary

A consultancy firm in York seeks a part-time Administrator to support their operations. In this role, you'll manage the inbox, respond to clients, and ensure compliance records are maintained. The position requires strong organisational skills and a customer-oriented approach. Working 15 hours a week, this role offers £12.21 per hour with the possibility of becoming permanent. Join a supportive team where your ideas are valued and contribution is appreciated.

Qualifications

• Experience in administration with a focus on efficiency and organisation.
• Ability to manage communications effectively.
• Willingness to learn and embrace new ideas.

Responsibilities

• Handle the shared inbox and respond to emails efficiently.
• Provide professional customer service over the phone.
• Arrange and book coaching sessions for clients.
• Maintain compliance records and digital filing systems.
• Identify process improvements for efficiency.

Skills

Organisational skills

Communication skills

Customer service

Job description

We’re looking for an organised and values-driven, experienced Administrator to join a small but passionate team in Bishopthorpe, York on a temporary basis with the potential to go permanent for the right person.

This is a brand-new role, created to provide essential support to a growing consultancy that delivers training, coaching and guidance to help organisations build more inclusive workplaces.

In this role, you’ll be part of a team where ideas are encouraged, support is always at hand, and everyone has the space to make a difference.

Some of the Administrator duties include:

• Managing the shared inbox and responding to emails efficiently
• Answering incoming calls and providing a helpful, professional service to customers
• Arranging and booking coaches to work with clients
• Monitoring compliance requirements and keeping records up to date
• Maintaining accurate and well-organised digital filing systems
• Occasionally allocating work to a trusted partner company
• Identifying opportunities to streamline processes and improve efficiency

Authenticity, honesty, and a willingness to learn are key - whether that’s owning mistakes, asking for help when needed, or bringing fresh ideas to the table.

This is a part-time role working 5 hours per day on Tuesday, Wednesday and Thursday (15 hours per week), earning a salary of £12.21 per hour.

If you’re looking for a role where your ideas are welcomed, your values matter, and you’ll be part of a supportive, down-to-earth team, we’d love to hear from you.