Optical Store Supervisor — Lead Team & Training

Specsavers; City of London; On-site; GBP 24,000 - 29,000; Full time

Job summary

A well-known retail company in London is seeking a passionate Supervisor to lead a team and deliver excellent hearing and eye care. This full-time role involves overseeing operations across two stores, supporting staff, and ensuring customer satisfaction. Ideal candidates have experience in customer service and optics, with strong communication skills. This position offers a competitive salary of up to £29k, annual leave benefits, and opportunities for professional development.

Benefits

28 days annual leave plus your birthday off

Pension contribution

Discounted benefits scheme

Access to Headspace app

UK confidential employee helpline

Clinical and professional development opportunities

Qualifications

• Desirable experience includes customer service and optics.
• Strong communication and organizational skills are essential.
• Flexibility and adaptability are important.

Responsibilities

• Ensure the store runs smoothly and supports staff.
• Deliver training and assist with customer interactions.
• Help with orders and demonstrate lens care.

Skills

Previous experience in a fast-paced customer service environment

Experience in optics

Great communication skills

Flexibility and adaptability

Organised

Job description

A well-known retail company in London is seeking a passionate Supervisor to lead a team and deliver excellent hearing and eye care. This full-time role involves overseeing operations across two stores, supporting staff, and ensuring customer satisfaction. Ideal candidates have experience in customer service and optics, with strong communication skills. This position offers a competitive salary of up to £29k, annual leave benefits, and opportunities for professional development.