Optical Retail Assistant: Premium Eyewear & Service

Vision Express; Peterborough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer is seeking a Retail Optical Assistant in Peterborough. The role involves delivering personalized customer service, providing product advice, and supporting eye tests with modern technology. Candidates should be passionate about eyewear and possess strong communication skills. The position offers a dynamic work environment with bonus earning potential and an array of employee benefits. Join a company committed to innovation and career development within the optical sector.

Benefits

Free eyewear (up to £550 annually)

33 days holiday with buy/sell options

Family & friends discounts

Free eye tests

Employee wellbeing support

Opportunities to support global vision through the OneSight Foundation

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear, style, and comfortable with digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product advice

Team player

Communication

Job description

A leading optical retailer is seeking a Retail Optical Assistant in Peterborough. The role involves delivering personalized customer service, providing product advice, and supporting eye tests with modern technology. Candidates should be passionate about eyewear and possess strong communication skills. The position offers a dynamic work environment with bonus earning potential and an array of employee benefits. Join a company committed to innovation and career development within the optical sector.