Optical Retail Assistant — Elevate Eyewear & Service

Vision Express; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer in the United Kingdom is seeking a Retail Optical Assistant to provide exceptional customer service and product advice. Your responsibilities will include assisting with frame adjustments and supporting eye tests using advanced optical technology. The role offers an opportunity for career growth, along with benefits like free eyewear and the potential for monthly bonuses. Ideal candidates will be passionate about eyewear and comfortable engaging with customers in a team setting.

Benefits

Free eyewear (up to £550 annually)

33 days holiday with buy/sell options

Family & friends discounts

Free eye tests

Employee wellbeing support

Opportunities to support global vision

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear and style.
• Positive team player with a can-do attitude.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames and assist with fittings.
• Support pre-screening eye tests using the latest technology.
• Handle admin and support tasks to keep the store running smoothly.

Skills

Customer service skills

Engagement with customers

Strong communication skills

Comfortable with digital tools

Job description

A leading optical retailer in the United Kingdom is seeking a Retail Optical Assistant to provide exceptional customer service and product advice. Your responsibilities will include assisting with frame adjustments and supporting eye tests using advanced optical technology. The role offers an opportunity for career growth, along with benefits like free eyewear and the potential for monthly bonuses. Ideal candidates will be passionate about eyewear and comfortable engaging with customers in a team setting.