Optical Assistant — Customer‑Focused, Growth‑Oriented Role

Specsavers; Remote; GBP 27,000; Full time

Job summary

A well-known optical retailer in Harpenden is seeking an Optical Assistant to deliver exceptional customer service and work within a dedicated team. The ideal candidate should have prior optical experience, a passion for customer service, and effective teamwork and communication skills. This position offers a full-time role with a salary of up to £27,000 per annum, plus a range of benefits including discounted eyecare and enhanced sick pay.

Benefits

Salary up to £27,000 per annum

Full-time position (40 hours per week)

Discounted benefits scheme (Specsavers Perks)

Team social events

Extra day off for your birthday

Confidential employee helpline (WeCare)

Outstanding clinical and professional development opportunities

Discounted hearing and eyecare benefits

Enhanced sick pay after a year of service

Enhanced pay for family leave

Partner Support with Pathway

Funded progression with selected clinical courses

Qualifications

• Experience in an optical environment is essential.
• Commitment to excellent customer service is required.
• Ability to work well in a team setting is necessary.

Responsibilities

• Deliver unmatched customer service every day.
• Work among a team of experienced professionals.

Skills

Previous optical experience as an Optical Advisor or Dispensing Assistant

Passion for providing excellent customer service

Teamworking

IT confident

Excellent communication and listening

Ability to adapt and develop

Job description

A well-known optical retailer in Harpenden is seeking an Optical Assistant to deliver exceptional customer service and work within a dedicated team. The ideal candidate should have prior optical experience, a passion for customer service, and effective teamwork and communication skills. This position offers a full-time role with a salary of up to £27,000 per annum, plus a range of benefits including discounted eyecare and enhanced sick pay.