Optical Assistant

Specsavers; Wigan; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading optical retailer in Wigan is seeking an Experienced Optical Assistant. The ideal candidate will have prior optical experience and a passion for providing excellent customer service. Responsibilities include assisting in dispensing optical products and maintaining a welcoming environment. The role offers a competitive salary and various employee benefits.

Benefits

28 days holiday

Enhanced company sick pay

Eyecare and Hearcare Discount

Birthday day off

Specsavers Perks

Qualifications

• Proven experience as an Optical Advisor or Dispensing Assistant.
• Passion for customer service and improving customer experiences.
• Ability to work well in a team and receive feedback.

Responsibilities

• Provide exceptional customer service in the store.
• Assist in dispensing optical products and services.
• Maintain a welcoming and efficient store environment.

Skills

Excellent customer service

Teamwork

IT systems confidence

Communication skills

Job description

Overview

Experienced Optical Assistant

So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Our store

Based in Wigan, our vibrant and busy store is looking for someone with previous optical experience that can dispense up to multi focal ideally.

What’s on Offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Full time - 40hours or open to Part time- Will include a weekend day
• £25,465 - £29,386 + bonus on a performance related pay scale
• Specsavers Perks – our discounted benefits scheme
• 28 days holiday including Bank holiday
• Birthday day off
• Enhanced company sick pay after passing 3 month probation
• Eyecare and Hearcare Discount
• Specsavers Perks
• WeCare
• Enhanced family leave (maternity/paternity)

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:

• Previous optical experience as an Optical Advisor or Dispensing Assistant
• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.

This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.

Checked all the boxes? Now’s the perfect time to apply!