Operations Manager – Specialist Services CV-Library Operations Manager - Specialist Services

Scienceabode; Lowestoft; On-site; GBP 50,000; Full time

Job summary

A leading specialist services provider is seeking an experienced Operations Manager to oversee a portfolio of specialist care services in Lowestoft. This full-time role requires 7-10 years of healthcare operations experience, particularly in multi-site management. The successful candidate will ensure compliance, deliver high-quality care, and support the management team with budget oversight and performance improvement strategies. An excellent salary package, including a monthly car allowance and performance-related pay, is offered, along with growth opportunities.

Benefits

Monthly car allowance

25 days annual leave plus bank holidays

Comprehensive induction and training programme

Employee Assistance Programme

Qualifications

• 7-10 years' experience in healthcare operations management.
• 3-5 years in a leadership role overseeing multiple facilities.
• Strong financial management experience.

Responsibilities

• Support Registered Home Managers with leadership and operational oversight.
• Ensure high-quality, person-centred care delivery.
• Manage budgets, audits, and service performance.

Skills

Healthcare operations management

Leadership skills

Financial acumen

CQC compliance knowledge

Education

Level 5 Diploma in Leadership & Management in Health & Social Care

Job description

Operations Manager – Specialist Services

Lowestoft
£50,000 per annum | Excellent PRP | Monthly Car Allowance | Full Time

A leading specialist services provider is seeking an experienced and values-driven Operations Manager – Specialist Services to support and lead a portfolio of specialist care services. This is an exciting opportunity for a senior operational leader with a strong background in multi-site healthcare or supported living services to make a real impact on quality, compliance, and business performance.

You will play a key role in supporting Registered Home Managers through leadership, mentorship, and robust operational oversight, ensuring services consistently deliver safe, high-quality, person-centred care aligned with the organisation's vision and values.

About the Operations Manager – Specialist Services role and what's on offer:

• Permanent, full-time position
• Salary £50,000 per annum
• Excellent performance-related pay (PRP)
• Monthly car allowance
• 25 days annual leave plus bank holidays
• Loyalty Bonus – accrue up to 5 additional annual leave days based on length of service
• Comprehensive induction and training programme
• Ongoing career development and progression opportunities
• Full DBS disclosure paid
• Company pension scheme
• Employee Assistance Programme
• Employee Wellness Health Assured Benefit Programme
• Blue Light Card Scheme – enrolment fee reimbursed

What we're looking for in an Operations Manager – Specialist Services:

• Proven experience in healthcare operations management, ideally with 7-10 years' experience, including 3-5 years in a leadership role overseeing multiple facilities
• Strong leadership, coaching, and line management skills
• Background in multi-site care home or supported living operations management
• Excellent knowledge of CQC compliance, safeguarding, health & safety, and quality governance
• Strong financial acumen, with experience managing budgets, audits, and service performance
• Demonstrable record of improving or maintaining high inspection outcomes
• Excellent interpersonal, verbal, and written communication skills
• Ability to adapt to evolving healthcare industry trends and regional challenges
• Able to work under pressure, manage multiple priorities, and work on own initiative
• Hold a full UK driving licence
• Relevant care or management qualification (e.g., Level 5 Diploma in Leadership & Management in Health & Social Care) desirable

Why join us:

This is a rare and rewarding opportunity to lead and shape specialist services across multiple sites, with a supportive senior leadership team, excellent resources, and a package that recognises performance and impact.

If you're ready to take the next step in your leadership career, we'd love to hear from you.

To apply

Alternatively, contact Katrusia Prodywus at PSR Solutions for a strictly confidential conversation.

Please note any offers of employment are subject to an Enhanced DBS/PVG/Access NI check and employment reference checks in addition to verification of UK professional registration (if applicable), right to work in the UK and Occupational Health clearance.

PSR Solutions is an equal opportunities recruiter and applications are welcome from anyone meeting the specified criteria regardless of age, gender, race/ethnicity, religion or belief, disability, sexual orientation or any other personal circumstances.

By submitting an application, you are consenting to PSR Solutions securely holding and processing your personal data and contacting you in relation to the services we provide. You retain the right to have your information deleted in line with current GDPR legislation.