Operations Manager (Maternity cover)

Fonab Castle Hotel Ltd; United Kingdom; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading hotel group in the United Kingdom seeks an experienced Operations Manager to oversee hotel operations and enhance guest experiences. The position involves collaborating closely with various departments to ensure a high level of service, managing staff training, and driving hotel strategies. Ideal candidates should possess a Management degree or relevant experience and a strong understanding of PMS/POS systems. This full-time role offers a competitive salary and attractive benefits in a breathtaking location.

Benefits

Wagestream - Instant access to earned wages

Health and well-being rewards

Career development opportunities

Employee recognition scheme

Exclusive discounts at hotels

Breathtaking work locations

Qualifications

• Experience in a senior management position at a quality hotel.
• Strong understanding of hotel operations and guest service.

Responsibilities

• Oversee departmental operations to ensure smooth running of the hotel.
• Collaborate with all hotel departments to exceed guest expectations.
• Train and develop staff while handling guest inquiries.

Skills

Strong understanding of PMS/POS systems

Ability to multi-task effectively

Ability to stay calm under pressure

Education

Management degree or equivalent industry experience

Job description

Thainstone House, Inverurie, Inverurie, Aberdeenshire, AB51 5NT

Apply for this job

Join Crerar Hotels – Where Passion Meets Hospitality!

About the Role

As an Operations Manager at Crerar Hotels, you will be entrusted with overseeing all departmental operations to ensure the smooth running of the hotel. With experience in a senior management position at a quality hotel and a background in either a Management degree or equivalent industry experience, you will bring a strong understanding of PMS/POS systems and a high level of professionalism to the role. This full-time, flexible position requires working weekends and involves collaborating closely with all hotel departments to anticipate and exceed guest expectations. Your ability to stay calm under pressure and multi-task efficiently in a fast-paced environment will be key. You will work directly with the General Manager to achieve the hotel’s vision and strategy, contribute to budget and P&L reviews, and take responsibility for stock yield and management. In addition, you’ll handle guest inquiries, train and develop staff, and leverage your knowledge of the hotel’s amenities to drive upselling and enhance the overall guest experience.

Why Work with Us?

On top of the fantastic benefits below, we offer a competitively paid salary.

Benefits

• Wagestream – Get instant access to your earned wages when you need them.
• YuLife – Enjoy health and well‑being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
• Echo – Our brand‑new communications platform keeps you connected and engaged.
• Career Development – We invest in our people with fantastic training and progression opportunities.
• Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
• Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
• Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!

Be Part of Something Special.

Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!