Operations Lead - Catering & Retail (Leeds)

Compass Group; Leeds; On-site; GBP 34,000; Full time

Job summary

A leading catering company is seeking an experienced Assistant Manager in Leeds to oversee a high-volume catering and retail operation. This role involves ensuring excellent service, managing day-to-day operations, and delivering on financial targets. Candidates must have experience managing commercial operations, strong people management skills, and a customer-focused approach. A comprehensive benefits package is offered, including free meals, onsite facilities, and career development programs.

Benefits

Free meals

Onsite free car parking

Subsidised onsite facilities

Contributory pension scheme

Career development programs

Healthcare benefits

Travel discounts

Shopping discounts

Cinema ticket discounts

Wellness classes

Discount sharing with friends and family

Qualifications

• Experience managing a commercial operation (£1m+ turnover).
• Strong people management and communication skills.
• Financially aware; able to interpret sales data.
• Experience in multi-outlet or high-volume environments.
• Well organised, confident under pressure and IT literate.
• Customer-focused, professional and a proactive team player.

Responsibilities

• Oversee day-to-day running of all outlets.
• Ensure brand standards, hygiene and safety compliance.
• Manage rotas, training, team briefings and engagement.
• Support delivery of sales, profit and labour targets.
• Track and report accidents, incidents and near misses.

Skills

People management

Communication skills

Financial awareness

Customer-focused

Organizational skills

Education

NVQ Level 2 / HND / Management qualification

Job description

A leading catering company is seeking an experienced Assistant Manager in Leeds to oversee a high-volume catering and retail operation. This role involves ensuring excellent service, managing day-to-day operations, and delivering on financial targets. Candidates must have experience managing commercial operations, strong people management skills, and a customer-focused approach. A comprehensive benefits package is offered, including free meals, onsite facilities, and career development programs.