Operations Associate

Gopuff Becomes First Instant Commerce Company; Wembley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading instant commerce firm in Wembley is seeking full-time Operations Associates to join their operations team. The role involves picking and packing items for dispatch, inventory management, and maintaining warehouse cleanliness. Ideal candidates should be at least 18 years old, have knowledge of basic software applications like Google G-Suite, and be available during peak hours from 5pm to 2am. The company offers holiday pay, weekly pay cycles, and opportunities for career growth.

Benefits

Holiday pay

Weekly pay cycle

Career growth opportunities

Performance appraisal

Qualifications

• Must be 18 years or older.
• Experience in a restaurant, retail or warehouse environment preferred.
• Available during peak hours from 5pm to 2am.

Responsibilities

• Pick and pack items for dispatch to customers.
• Receive product and resolve discrepancies.
• Manage and clean the warehouse.

Skills

Attention to detail

Ability to lift 20lbs

Customer service

Tools

Google G-Suite

Job description

Overview

Gopuff is looking for full-time Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of warehouse responsibilities including picking, packing, receiving product, and working with our delivery riders.

Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

You Will

• Pick and pack items for dispatch to customers
• Receive product from vendors, ensure physical count matches purchase order/invoice, and resolve discrepancies
• Inventory management and re-shelving of canceled orders
• Clean and organize warehouse
• Manage waste and spoilage through strict compliance with FIFO practice
• Contact customer for substituted or out-of-stock items

You Have

• Must be 18 years or older
• Experience working in a restaurant, retail or warehouse environment (preferred, not required)
• Work with a fluid schedule and available during peak hours of 5pm - 2am
• General working knowledge of basic web-based software applications (e.g. Google G-Suite)
• Lift up to 20lbs. repetitively

Benefits

• Holiday pay
• Weekly pay cycle (Get paid weekly!)
• Career growth opportunities
• Performance appraisal

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.