Operations Administrator

Aptus Utilities Limited; Bolton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A regional utilities provider is seeking an organized and proactive Operations Administrator to support their operational team. The role focuses on administrative tasks, including liaising with departments, managing workloads, and ensuring accurate task completion. Candidates should possess strong communication skills and an ability to multitask effectively. In return, a comprehensive benefits package and development opportunities are offered, alongside a commitment to employee wellbeing.

Benefits

Cashback plans for eye care, dental, prescriptions

Gym and fitness discounts

Extra day off for charity work

Mentoring and career guidance

Employer Assistance Program support

Qualifications

• Previous administrative experience is desirable.
• Understanding of multi-utility business processes is a plus.
• Strong ability to adapt to changing priorities.

Responsibilities

• Provide administrative support to the operations team.
• Liaise with technical departments as needed.
• Manage administrative tasks and workload.

Skills

Office software proficiency

Interpersonal communication

Attention to detail

Problem-solving

Ability to multitask

Job description

Overall Purpose of the Role

The Operations Administrator role supports the effective delivery of operational administration functions based at Head Office. This position plays a key role in ensuring that day‑to‑day administrative activities are completed accurately, efficiently, and in line with business objectives. Reporting to the Operations Admin Manager, this role is suited to a motivated individual who is organised, proactive, and keen to develop their skills within an operational environment.

What you will be doing

• Provide administrative support to the operational administration team
• Liaise with technical departments (gas, water, electric and streetlighting) and assist where necessary
• Ensure all operational administration tasks are completed in line with agreed expectations and deadlines
• Support the team with day‑to‑day administrative tasks and workload management
• Undertake general administration duties, including planning and supporting administrative projects, monitoring progress, and reporting outcome
• Complete and issue whereabouts documents to relevant departments and external customers
• Programme works for Multi Utility Teams / Engineers as per customer requests when required
• Write on site procedures for utility connections

What we ask from you

• Competent in using office software (e.g. Microsoft Outlook, Excel, and in‑house systems)
• Previous administrative experience in an operational or office‑based environment (desirable)
• Be familiar with multi‑utility business processes and procedures (desirable)
• Understanding of and commitment to company values
• Professional demeanour with strong interpersonal and communication skills
• Good listening skills and ability to follow instructions accurately
• Ability to multitask and adapt to changing priorities
• Strong attention to detail and problem‑solving skills
• Ability to work to deadlines and manage workload effectively
• Ability to work with a range of personalities and roles and work effectively as part of a team

What we can offer in return

• Benefits include cashback plans including eye‑care, dental & prescriptions, to name just a few… please click on our benefits brochure to view further details
• Gym, fitness and retail discounts
• Donate a Day – we will gift you an extra day off each year to do something for charity or within the community
• Mentoring and ongoing guidance, not only to settle you into your role, but throughout your career with Aptus
• We promote physical and mental health and provide additional support to our employees via our Employer Assistance Program all year round

Location –

Aptus House, Units 19-20, Barrs Fold Road, Westhoughton, Bolton, BL5 3XP

Whats next?

Please send your CV and contact details to [e-mail]. If you are shortlisted for this role, you will be contacted by a member of our People Team or Hiring Manager, who will usually arrange a short telephone interview before arranging a face‑to‑face interview.